Customer Service Representative (With Php40,000 Signing Bonus)

J-K Network Services; Taguig; On-site; PHP 167,400 - 334,800; Full time

Benefits offered by this job

Government mandated benefits

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Php40,000 signing bonus

Job summary

A leading global company is seeking a Customer Service Representative to provide assistance to customers through various communication channels. Candidates should have a Bachelor’s Degree or be open to Senior High Graduates and College Undergraduates. This role offers a salary of Php15,000 – Php30,000 along with benefits like HMO and a signing bonus. The position is fully on-site with a shifting schedule.

Qualifications

• Bachelor’s Degree Holder preferred.
• Open for Senior High Graduates and College Undergraduates.
• At least 6 months of relevant work experience.

Responsibilities

• Handle inbound and outbound calls, messages, and email.
• Assist customers with their needs and service inquiries.
• Develop and maintain strong relationships with customers.

Skills

Customer relationship management

Effective communication

Problem-solving

Education

Bachelor’s Degree

Senior High School Graduate

College Undergraduate

Job description

Overview

A leading global company providing digital solutions, services and operations in different industries for over 4 decades in the Philippines.

Position

Customer Service Representative

Industry

IT/BPO Company

Location

Taguig, City

Salary

Php15,000 – Php30,000

Schedule

Shifting Schedule

Work Set up

On site

Benefits

Government mandated Benefits

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Php40,000 signing bonus

Job Requirements

• Bachelor’s Degree Holder
• Open for Senior High Graduates and College Undergraduates
• At least 6 months of work
• Willing to work fully on site at shifting schedule
• Amenable to work as soon as possible

Job Responsibilities

• Handling inbound and outbound calls, messages and email
• Assisting customers with their needs and service inquiries
• Develop and maintain strong relationships with customers and clients
• Managing and resolving escalations by coordinating with teams
• Developing and Maintaining high customer satisfactions

Recruitment Process

1. Face to Face interview
2. Initial interview
3. Assessment
4. Final interview
5. JOB OFFER

Look for MS. LIRA