Call Center Agent Without Experience Accepted - Newbies Are Welcome

NeksJob Philippines; Pasay; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

NeksJob Philippines is seeking a Customer Service Representative to help customers by phone, email, and live chat from our Pasay site in Metro Manila. You will fix technical issues, answer questions, and provide clear product details.

The role emphasizes strong speaking and listening skills, basic computer knowledge, and the ability to maintain accurate records while delivering friendly service.

Qualifications

• Must be SH/SHS graduate and willing to work on site.
• Excellent communication and basic computer skills.
• Ability to assist customers with products, orders, and accounts.

Responsibilities

• Answer calls and assist with questions about products, orders, and accounts.
• Explain services, policies, and options clearly.
• Investigate concerns and troubleshoot issues professionally.
• Aim for first-call resolution and resolve problems efficiently.
• Update customer and account information accurately.

Skills

Good communication skills

Basic computer literacy

Education

Senior High School graduate

Job description

As a Customer Service Representative, you will help customers by phone, email, and live chat. You will fix technical issues, answer common questions, and give clear product details. To do well, you need good speaking and listening skills, plus basic computer knowledge.

Key Responsibilities:

• Answer customer calls and assist with questions about products, orders, and accounts.


• Provide clear explanations of company services, policies, and available options.


• Investigate customer concerns and troubleshoot issues professionally.


• Resolve customer problems efficiently and strive for first-call resolution.


• Update customer and account information accurately.

Qualifications

• SH/SHS Grad


• Willing to work on site


• Basic computer literacy


• Good communication skills

Why Join Us

• Paid Training


• Competitive Salary


• Bonuses


• HMO and Other Benefits


• Career Growth Opportunities


• Fun and Supportive Team Environment