Entry-Level Call Center Agent & Career Shifters - Apply Now

Neksjob Philippines; Misamis Oriental; On-site; PHP 335,000 - 603,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Representative to assist customers via phone, email, and chat, providing product information and resolving issues. The role emphasizes clear communication and attentive listening in a fast-paced environment.

You’ll join a supportive team with paid training, competitive salary, bonuses, and health benefits, plus opportunities for career growth on site in Misamis Oriental.

Qualifications

• SH/SHS graduate required.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Customer service

Phone support

Email/chat support

Active listening

Education

SH/SHS grad

Job description

Be part of our team as a Customer Representative Representatitive! You’ll assist customers across phone, email, and chat by handling inquiries, sharing product information, and resolving technical issues. Strong communication, attentive listening, and basic computer skills are essential for this role.

Main Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Qualifications

• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid Training
• Competitive Salary
• Bonuses
• HMO and Other Benefits
• Career Growth Opportunities
• Fun and Supportive Team Environment