Call Center Agent/Without Experience Accepted/Newbies Are Welcome!

NeksJob Philippines; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

NeksJob Philippines is hiring a Call Center Agent for an on-site position in Quezon City. No experience required; newbies are welcome. Full-time role suitable for high school graduates seeking entry-level customer support.

You will handle calls, emails, and live chat, explain product details, troubleshoot issues, and aim for first-contact resolution while keeping accurate records.

Qualifications

• No prior experience required; entry-level friendly.
• Strong speaking and listening abilities for customer support.
• Basic computer skills and ability to learn quickly.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

communication skills

listening skills

basic computer skills

no experience required

Education

High School

Job description

Call Center Agent/without experience Accepted/Newbies are welcome!

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

As a Customer Service Representative, you will help customers by phone, email, and live chat. You will fix technical issues, answer common questions, and give clear product details. To do well, you need good speaking and listening skills, plus basic computer knowledge.

Employee Recognition and Rewards

• Equity Incentive Plan
• Commission
• Performance Bonus
• Incentives

Professional Development

• Job Training
• Professional Development

Key Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

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