Call Center Agent Hiring. Amazing Salary upto 30K

Recruitify_HR; Manila; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Health Maintenance Organization (HMO)

Job summary

A leading recruitment agency is looking for a Call Center Agent in Manila. The position requires 3-5 years of experience in a call center environment and offers an amazing salary of up to 30K. Responsibilities include providing exceptional customer service, responding to inquiries via various channels, and maintaining detailed records of interactions. Candidates should have strong communication skills and a problem-solving mindset. Join a fast-paced work environment that values performance and customer satisfaction.

Qualifications

• 3-5 years of experience in a call center environment.
• Ability to multitask and manage multiple inquiries simultaneously.
• Empathetic, detail-oriented, and customer-focused personality.

Responsibilities

• Provide exceptional customer service to callers by addressing inquiries and resolving issues.
• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Document customer interactions and maintain detailed records.

Skills

Strong communication skills

Problem-solving abilities

Patience

Education

Bachelor’s degree in a relevant field

Job description

Call Center Agent Hiring. Amazing Salary upto 30K

On-site - Manila 3-5 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Provide exceptional customer service to callers by addressing inquiries and resolving issues.
• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Document customer interactions and maintain detailed records to ensure support continuity.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 3–5 years of experience in a call center environment.
• Skills and Competencies: Strong communication skills, problem-solving abilities, and patience.
• Responsibilities and Duties: Ability to multitask and manage multiple inquiries simultaneously.
• Qualities and Traits: Empathetic, detail-oriented, and customer-focused personality.
• Working Conditions: Fast-paced work environment requiring standing and sitting for extended periods.

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