Call Center Agent-Non voice agents

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 20,000 - 30,000; Full time

Benefits offered by this job

HMO

Job training

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a Non-Voice Customer Service Representative in Taguig, Philippines. This position involves resolving customer issues through written communication such as email, chat, and social media, focusing on data entry, documentation, and ensuring customer satisfaction.

The role requires strong typing and grammar skills, as well as the ability to multitask effectively. Educational requirements include a High/Senior High School diploma, with no previous experience necessary.

Qualifications

• High/Senior High School education is required.
• No prior experience is needed.
• Requires strong typing, grammar, and multitasking skills.

Responsibilities

• Resolve customer issues through email, chat, and social media.
• Focus on data entry and documentation.
• Ensure customer satisfaction without voice communication.

Skills

Strong typing skills

Grammar proficiency

Multitasking ability

Problem solving

Customer service skills

Education

High/Senior High School

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Work-Life Balance

Flexible Hours

Read More

A Non-Voice CSR (Customer Service Representative)resolves customer issues primarily through written communication like email, chat, and social media, focusing on data entry, documentation, providing accurate solutions, and ensuring customer satisfaction without talking on the phone, requiring strong typing, grammar, and multitasking skills to handle multiple queries simultaneously.

English Language Customer Service Problem Solving

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HR Recruiter Synlink Recruitment Outsourcing Co. Inc.

Active within seven days

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Working Location

Wells Fargo EGS, LLC - Philippines. Wells Fargo Drive, 1180, McKinley Hill Dr, Taguig, Philippines

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