Call Center Agent-Non voice

Synlink Recruitment Outsourcing Co. Inc.; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A recruitment outsourcing company is seeking a Non-Voice Customer Service Representative to resolve customer issues through written communication via email, chat, and social media. The ideal candidate will focus on data entry, documentation, and providing accurate solutions while ensuring customer satisfaction without phone calls. Strong typing skills, good grammar, and the ability to multitask are essential. No prior experience is necessary, making this a great opportunity for recent graduates.

Qualifications

• Must have strong typing skills for data entry and communication.
• Good grammar is required for written interactions.
• Ability to multitask is crucial for handling multiple queries.

Responsibilities

• Resolve customer issues primarily through written communication.
• Focus on data entry and documentation.
• Ensure customer satisfaction without phone communication.

Skills

Strong typing skills

Good grammar

Multitasking

Education

High school graduate

Job description

A Non-Voice CSR (Customer Service Representative) resolves customer issues primarily through written communication like email, chat, and social media, focusing on data entry, documentation, providing accurate solutions, and ensuring customer satisfaction without talking on the phone, requiring strong typing, grammar, and multitasking skills to handle multiple queries simultaneously.

Qualifications:

• No experience required
• High school graduate