Call Center Agent

STACKph; Pasig; On-site; PHP 200,880 - 256,680; Full time

Benefits offered by this job

13th Month Pay

Pag-Ibig Fund

Free Meals

Gym Membership

Job summary

STACKph in Pasig is seeking a motivated Customer Service Representative to join our growing team. You will be the first point of contact for customers, handling inquiries, resolving concerns, and ensuring satisfaction while upholding professionalism.

No experience is required, but a background in sales or finance is advantageous. The role offers on-site work, training, and opportunities for growth within the company.

Qualifications

• High school diploma or equivalent is required.
• No experience required; a background in sales or finance is a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude, professionalism, and teamwork mindset.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints efficiently and professionally.
• Provide accurate information about products, services, and company policies.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal departments to solve customer issues.
• Meet performance metrics and customer satisfaction goals
• Build positive relationships with customers to encourage loyalty.

Skills

Verbal communication

Written communication

Problem solving

Conflict resolution

Multitasking

Teamwork

Customer service

Education

High school diploma

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

We are looking for a highly motivated and professional Customer Service Representative to join our growing team. You will serve as the first point of contact for customers, handling inquiries, resolving concerns, and ensuring customer satisfaction while representing the company with professionalism and integrity.

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

MASSIVE HIRING!

What We Offer:

• Competitive salary and benefits.
• Supportive and professional work environment.
• Ongoing training and development programs.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints efficiently and professionally.
• Provide accurate information about products, services, and company policies.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal departments to solve customer issues.
• Meet performance metrics and customer satisfaction goals
• Build positive relationships with customers to encourage loyalty.

Qualifications:

• High school diploma or equivalent required.
• No experience required but a background in sales and finance is an advantage.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude, professionalism, and teamwork mindset.

Call Centre Customer Service Scheduling Organizational Skills English Language