Customer Service Agent/ Sales Representative

Miranda HR; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A leading recruitment agency in Pasig is looking for candidates for a full-time customer service position. The job requires a High School diploma and 1-3 years of experience in a BPO or call center environment. Responsibilities include assisting customers with inquiries, providing product information, and collaborating with team members to maintain high customer satisfaction. Strong customer service and communication skills are essential. Benefits include holiday gifts and insurance.

Qualifications

• 1 year BPO experience preferred.
• Experience in a call center environment is a plus.

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.

Skills

Strong customer service skills

Excellent organizational skills

Proficiency in scheduling and back office support

Strong communication and interpersonal skills

Education

High School Diploma or equivalent

Job description

Job Description

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1 year BPO experience
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Excellent organizational skills
• Skills and Competencies: Proficiency in scheduling and back office support
• Skills and Competencies: Experience in a call center environment is a plus
• Qualities and Traits: Strong communication and interpersonal skills