Business Support Specialist

DSV Road GmbH; Parañaque; On-site; PHP 279,000 - 390,600; Full time

Job summary

Dsv Air & Sea SAU is seeking an individual in the Parañaque area to manage Export and Import Parcel shipments. The role involves booking shipments, ensuring compliance with documentation, and handling claims for lost shipments.

The ideal candidate will ensure efficient and smooth handling of shipments by updating tracking events and maintaining data compliance. Administrative tasks and contributions to process improvement initiatives will also be part of the role.

Responsibilities

• Responsible for timely booking of Export & Import Parcel shipments.
• Ensure maintenance of Air Events in Tango for shipment tracking.
• Handle claims process for lost shipments if required.

Job description

Job Req Number: 113606

Time Type: Full Time

Job Details

• Responsible in timely booking of Export & Import Parcel shipments to UPS Website and register respectively in Tango system
• To ensure maintenance of Air Events in Tango for shipment track and trace and is responsible in efficient and smooth handling of shipment
• To handle claims process if required for lost shipments

Description

• To ensure processing all Export and Import Parcel shipments requests received from clients are booked to UPS Website and register the shipments in Tango system respectively.
• To ensure that all bookings made in UPS (Vendor booking & On-Account booking) are registered in Tango based on the daily Unregistered Report & weekly Recon Report.
• To ensure that OPS026 – Track & Trace Events are updated accurately, and investigations are made if necessary to ensure efficient and smooth handling of shipments.
• To ensure that Data Compliance report is check and missing information is updated accurately.
• To ensure that all Commercial Invoice and UPS labels are uploaded to AMS (scan documents viewer)To ensure prompt and accurate information are provided to clients by ensuring that shipments are properly checked and coordinated.
• To adhere to stakeholders’ requirements
• To contribute Kaizen and process improvement projects/initiatives
• To do administrative, ad hoc and any tasks that are needed to accomplish team’s targets and objectives. These are assigned by direct supervisor.
• Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements and GDP Principles.