Business Process Specialist

ROSEFOOD REALTY CORPORATION; Davao City; Sur place; PHP 335 000 - 502 000; Plein temps

Résumé du poste

ROSEFOOD REALTY CORPORATION is seeking a Policy & SOP Specialist in the Philippines to develop, maintain and control policies, SOPs, forms and process maps. You will work with process owners to understand workflows, identify improvements and support adoption of future processes.

You will assist the Corporate Transformation Director with research, planning, coordination, implementation and monitoring across transformation initiatives, and prepare presentations and progress reports for leadership

Qualifications

• Clear business and technical writing skills.
• Knowledge of process analysis and mapping.
• Strong attention to detail, stakeholder coordination and document control skills.
• Ability to handle confidential information and follow through reliably on assigned actions.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Fresh graduates and applicants with no experience are welcome.
• Relevant experience in policy or SOP writing, process improvement, project coordination or change management is an advantage.
• Senior candidates should demonstrate the ability to deliver work independently.

Responsabilités

• Draft and update policies, standard operating procedures, work instructions, forms and process maps with process owners.
• Study workflows through interviews, document reviews and site walkthroughs, clarifying responsibilities, handoffs and controls.
• Identify process gaps, duplication and risks, and recommend practical improvements.
• Document agreed future processes and coordinate stakeholder reviews and revisions.
• Submit documents for approval through the Corporate Transformation Director.
• Maintain the policy and SOP register, version history, approval records, review schedules and controlled document distribution.
• Assist the Corporate Transformation Director with research, planning, coordination, implementation and monitoring of transformation initiatives.
• Prepare presentations, meeting minutes, action trackers and progress reports.
• Follow up action owners and elevate delays and issues.
• Support rollout activities, briefings and training materials.
• Gather feedback, monitor adoption and results, and update documents as approved.
• Conduct walkthroughs at assigned sites as required.

Connaissances

Policy writing

Process mapping

Stakeholder coordination

Document control

Confidential information handling

MS Word/Excel/PowerPoint

Attention to detail

Written communication

Formation

Bachelor's degree in Business Administration, Industrial Engineering, Communication, Public Administration or related field

Outils

Microsoft Word

Excel

PowerPoint

Description du poste

About the role

Support the organisation's transformation initiatives by developing and maintaining clear, accurate and controlled policies, standard operating procedures, work instructions, forms and process maps. The role works closely with process owners and stakeholders to understand workflows, identify improvement opportunities and support the implementation and adoption of approved future processes. This position also assists the Corporate Transformation Director with research, planning, coordination, implementation and monitoring across transformation initiatives.

Key responsibilities

• Draft and update policies, standard operating procedures, work instructions, forms and process maps with process owners.

• Study workflows through interviews, document reviews and site walkthroughs, clarifying responsibilities, handoffs and controls.

• Identify process gaps, duplication and risks, and recommend practical improvements.

• Document agreed future processes and coordinate stakeholder reviews and revisions.

• Submit documents for approval through the Corporate Transformation Director.

• Maintain the policy and SOP register, version history, approval records, review schedules and controlled document distribution.

• Assist the Corporate Transformation Director with research, planning, coordination, implementation and monitoring of transformation initiatives.

• Prepare presentations, meeting minutes, action trackers and progress reports.

• Follow up action owners and elevate delays and issues.

• Support rollout activities, briefings and training materials.

• Gather feedback, monitor adoption and results, and update documents as approved.

• Conduct walkthroughs at assigned sites as required.

What we're looking for

• Bachelor's degree in Business Administration, Industrial Engineering, Communication, Public Administration or a related field.

• Equivalent relevant experience may be considered.

• Clear business and technical writing skills.

• Knowledge of process analysis and mapping.

• Strong attention to detail, stakeholder coordination and document control skills.

• Ability to handle confidential information and follow through reliably on assigned actions.

• Proficiency in Microsoft Word, Excel and PowerPoint.

• Fresh graduates and applicants with no experience are welcome.

• Relevant experience in policy or SOP writing, process improvement, project coordination or change management is an advantage.

• Senior candidates should demonstrate the ability to deliver work independently.