POLICY AND PROCESS SPECIALIST

Rose Excellence Corporation; Davao City; Vor Ort; PHP 201.000 - 335.000; Vollzeit

Zusammenfassung

Rose Bakeshop is seeking a Policy and Process Specialist to join our Corporate Transformation Department. You will standardize company policies, document business processes, improve operational workflows, and support corporate transformation initiatives across our organization.

Fresh graduates are welcome to apply! The role requires strong writing and analytical skills, attention to detail, and the ability to translate requirements into clear procedures across departments.

Qualifikationen

• Bachelor's degree in relevant field.
• Fresh graduates are welcome to apply.
• Experience in policy writing or process documentation is an advantage.
• Excellent written and verbal communication skills.
• Able to coordinate with departments and travel as needed.

Aufgaben

• Develop, draft, review, and update policies, SOPs, and operational forms.
• Document existing processes through interviews, reviews, and site walkthroughs.
• Prepare process maps, flowcharts, and procedural documentation.
• Identify gaps, inefficiencies, and risks in current workflows.
• Recommend improvements and coordinate validation with process owners.
• Maintain master policy/SOP registry and approval records.
• Assist in planning and monitoring corporate transformation initiatives.
• Prepare meeting minutes, action trackers, and progress reports.
• Support rollout of approved policies and process improvements.

Kenntnisse

Detail-oriented

Analytical

Written communication

Organizational skills

Willing to travel

Ausbildung

Bachelor's degree in Business Administration, Industrial Engineering, Communication, Public Administration, Management, or related

Tools

Microsoft Word

Excel

PowerPoint

Jobbeschreibung

ABOUT THE ROLE

Rose Bakeshop is looking for a detail-oriented, analytical, and highly organized Policy and Process Specialist to join our Corporate Transformation Department.

The successful candidate will play an important role in standardizing company policies, documenting business processes, improving operational workflows, and supporting corporate transformation initiatives across our organization.

This position is ideal for individuals who have strong writing and analytical skills, an interest in business process improvement, and the ability to translate operational requirements into clear, structured, and practical procedures.

Fresh graduates are welcome to apply!

KEY RESPONSIBILITIES

• Develop, draft, review, and update company policies, SOPs, work instructions, guidelines, and operational forms.

• Conduct interviews, document reviews, and site walkthroughs to understand and document existing business processes.

• Prepare process maps, workflow diagrams, and procedural documentation.

• Identify process gaps, duplication of work, operational inefficiencies, and potential risks.

• Recommend practical improvements to existing policies, workflows, and operational procedures.

• Coordinate with department heads and process owners to validate and finalize process documentation.

• Maintain the master register of company policies, SOPs, document versions, and approval records.

• Assist the Corporate Transformation Director in planning, coordinating, and monitoring corporate transformation initiatives.

• Prepare presentations, meeting minutes, action trackers, and progress reports.

• Assist in the rollout and implementation of approved policies and process improvements.

QUALIFICATIONS

• Bachelor's degree in Business Administration, Industrial Engineering, Communication, Public Administration, Management, or any related course.

• Fresh graduates and applicants without prior work experience are encouraged to apply.

• Experience in policy writing, SOP development, process improvement, quality assurance, project coordination, or business process documentation is an advantage.

• Excellent written and verbal communication skills.

• Strong analytical, research, and documentation skills.

• Proficient in Microsoft Word, Excel, and PowerPoint.

• Knowledge of process mapping, workflow documentation, and flowcharting is an advantage.

• Highly organized, detail-oriented, and capable of handling multiple assignments.

• Able to coordinate professionally with different departments and levels of management.

• Willing to conduct site walkthroughs and travel to assigned company locations when necessary.