Business Process and Analytics Supervisor

Public Safety Savings and Loan Association, Inc. (PSSLAI); Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Public Safety Savings and Loan Association, Inc. (PSSLAI) seeks a BPAD Supervisor to drive process improvements, automation, and analytics initiatives across the organization. The role focuses on optimizing workflows, identifying inefficiencies, deploying automation tools, and delivering data-driven recommendations for cross-department performance.

You will develop dashboards, conduct time-and-motion studies, and support ROI analyses while guiding end-user adoption and BPAD governance.

Qualifications

• Bachelor’s degree in a related field as listed.
• 3–5 years’ experience in process improvement or analytics.
• Skilled in process mapping tools and Excel; knowledge of Power BI.
• Familiar with automation (VBA, Python, Power Automate).
• Experience in regulated finance environments is preferred.

Responsibilities

• Assist department head in process audits, mapping, and time studies.
• Redesign workflows to improve productivity and alignment with goals.
• Identify automation opportunities and oversee tool development.
• Develop unitized costing to support ROI analyses.
• Support operations research modeling and optimization.
• Generate data insights using Excel, Power BI, Python, or R.
• Drive change management for new processes and automation adoption.
• Prepare dashboards and reports on performance improvements.
• Train end-users and support BPAD governance.

Skills

Process mapping

Advanced Excel

Power BI

Automation

Stakeholder engagement

Analytical thinking

Education

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Management Engineering

Bachelor’s degree in Information Systems

Bachelor’s degree in Analytics

Tools

Visio

Lucidchart

Power Automate

VBA

Python

Job description

Position Title: BPAD Supervisor (Business Process and Analytics Department)
Employment Type: Full-time

About the Role

We are seeking a detail-oriented and analytical BPAD Supervisor who will assist the department head in business process improvement initiatives, automation projects, and analytics-driven initiatives across the Association. The role ensures that workflows are optimized, inefficiencies are identified and addressed, automation tools are deployed effectively, and data-informed recommendations support cross-departmental performance improvements.

Key Responsibilities

• Assist the head in process audits, mapping, and time-and-motion studies for the whole Association.

• Redesign workflows to improve productivity, efficiency, and alignment with organizational goals.

• Identify automation opportunities and oversee development of tools (Excel VBA, Python, Power Automate).

• Develop process unitized costing to support ROI and cost-benefit analyses.

• Support operations research modeling and optimization initiatives.

• Generate data-driven insights using Excel, Power BI, Python, or R.

• Drive change management efforts to ensure adoption of new processes and automations.

• Prepare dashboards/reports summarizing performance improvements and project progress.

• Train end-users and support BPAD governance and best practice frameworks.
  

Qualifications

• Bachelor’s degree in Industrial Engineering, Management Engineering, Business, Information Systems, Analytics, or related fields.

• 3–5 years’ experience in process improvement, continuous improvement, workflow design, operations research, automation, or analytics.

• Skilled in process mapping (Visio, Lucidchart), Advanced Excel skills, and knowledgeable in Power BI.

• Familiarity with automation (VBA, Python, Power Automate) preferred.

• Knowledge of optimization tools is an advantage.

• Strong analytical, problem-solving, and stakeholder engagement skills.

• Experience working in banking, financial services, fintech, lending institutions, or any regulated finance environment is highly preferred due to the nature of process controls, compliance requirements, and data sensitivity.

Why Join Us?

• Be part of the team driving organizational efficiency and innovation.

• Work on high-impact projects that deliver operational and financial improvements.

• High exposure to top management. This Group and the departments under the Group directly report to the Chairman and CEO of the Association.

• Opportunity to lead automation and process optimization initiatives across departments.

• Be one of the pioneers in driving the Business Process initiatives within the Association; a first since inception.