Business Process Analyst - Drive Improvements (Cainta)

RRJ; Rizal; On-site; PHP 446,000 - 714,000; Full time

Benefits offered by this job

Free parking space

HMO upon regularization

Competitive salary package

Job summary

RRJ is seeking a Business Process Analyst to analyze, document, and improve operational processes within our retail-focused operations. You will map workflows, collect data, and partner with multiple departments to drive efficiency and accuracy.

You will lead UAT testing, prepare guides, and support implementation of approved improvements. A bachelor's degree and 2–3 years of experience in business analysis are preferred, with onsite work in Cainta Rizal.

Qualifications

• Bachelor’s degree in a related field.
• 2–3 years of experience in business analysis or process improvement.
• Knowledge of process mapping and UAT is an advantage.
• Experience in retail operations is preferred.
• Strong analytical, problem-solving, documentation and communication skills.

Responsibilities

• Analyze existing processes and workflows and recommend improvements.
• Identify process gaps, inefficiencies, and root causes.
• Develop and maintain process maps, procedures, and documentation.
• Collect and analyze operational data and prepare reports.
• Assist in developing and implementing process improvement initiatives.
• Monitor implemented processes and recommend further improvements.
• Prepare and conduct UAT scenarios and test scripts when required.
• Assist in the implementation of approved process improvements and training.

Skills

Analytical skills

Problem-solving

Documentation

Communication skills

Education

Bachelor’s degree in Business, Information Technology, Computer Science, Industrial Engineering, or related field

Job description

RRJ is seeking a Business Process Analyst to analyze, document, and improve operational processes within our retail-focused operations. You will map workflows, collect data, and partner with multiple departments to drive efficiency and accuracy.

You will lead UAT testing, prepare guides, and support implementation of approved improvements. A bachelor's degree and 2–3 years of experience in business analysis are preferred, with onsite work in Cainta Rizal.