Business Process Analyst

Ivoclar Vivadent Services & Support, Inc.; Santa Rosa; Presencial; PHP 480.000 - 720.000; Jornada completa

Descripción de la vacante

Ivoclar Vivadent Services & Support, Inc. in the Philippines seeks a Business Process Analyst to analyze, map, document, and improve processes that boost efficiency and support company goals.

You will work with stakeholders to understand workflows, identify improvements, and document requirements and SOPs. The role emphasizes standardization, continuous improvement, and data-driven recommendations, with a focus on cross-functional collaboration and delivering clear process artifacts to drive

Formación

• Bachelor's degree (see above) or equivalent in a related field.
• 2–3 years of experience in process mapping, process documentation, business analysis, or process improvement.
• Strong knowledge of process mapping methodologies and tools (Visio, Lucidchart, Bizagi, or similar).
• Experience documenting workflows, SOPs, policies, and business requirements; strong analytical and communication skills.

Responsabilidades

• Conduct process mapping and workflow documentation for existing and future-state processes.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Identify process gaps, bottlenecks, risks, and opportunities for improvement.
• Develop and maintain process documentation, SOPs, and related artifacts.
• Support process standardization, optimization, and continuous improvement initiatives.
• Analyze process performance data and provide recommendations to improve efficiency and effectiveness.
• Facilitate process reviews, workshops, and stakeholder discussions as needed.
• Ensure process documentation is accurate, current, and aligned with business objectives.

Conocimientos

Process mapping

Stakeholder management

Documentation

Analytical thinking

Communication

Educación

Bachelor's degree in Business Administration

Industrial Engineering

Information Technology

Management

Herramientas

Visio

Lucidchart

Bizagi

Excel

PowerPoint

Descripción del empleo

Company description:

We support dentists, dental technicians and dental hygienists both professionally and personally in fulfilling their passion and purpose: to ensure that people have the best possible oral health and quality of life, today and in the future. We are inspired by the knowledge that together we grow better.

Job description:

Bring innovation to life

The Business Process Analyst is responsible for analyzing, mapping, documenting, and improving business processes to enhance operational efficiency and support organizational goals. This role partners with stakeholders to understand current workflows, identify improvement opportunities, document process requirements, and recommend solutions that drive standardization and continuous improvement.

Your role

• Conduct process mapping and workflow documentation for existing and future-state processes.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Identify process gaps, bottlenecks, risks, and opportunities for improvement.
• Develop and maintain process documentation, SOPs, and related artifacts.
• Support process standardization, optimization, and continuous improvement initiatives.
• Analyze process performance data and provide recommendations to improve efficiency and effectiveness.
• Facilitate process reviews, workshops, and stakeholder discussions as needed.
• Ensure process documentation is accurate, current, and aligned with business objectives.

Profile description:

• Bachelor's degree in Business Administration, Industrial Engineering, Information Technology, Management, or a related field.At least
• 2-3 years of experience in process mapping, process documentation, business analysis, or process improvement.
• Strong knowledge of process mapping methodologies and tools (e.g., Visio, Lucidchart, Bizagi, or similar).
• Experience in documenting workflows, SOPs, policies, and business requirements.Strong analytical, problem-solving, and organizational skills.
• Excellent communication and stakeholder management skills, with the ability to facilitate discussions and gather requirements.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Visio.
• Experience in Lean, Six Sigma, Continuous Improvement, or Business Process Management (BPM) is an advantage.
• Ability to manage multiple projects and work effectively in a cross-functional environment. This role partners with stakeholders to understand current workflows, identify improvement opportunities, document process requirements, and recommend solutions that drive standardization and continuous improvement.

We offer:

• A global, purpose-driven company with 3,700 employees.
• A culture of innovation and collaboration.
• Learning and development tailored to your growth.
• Attractive benefits.