Business Operations & Insights Manager

JPMorganChase; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

JPMorganChase in the Philippines is seeking a Business Manager to support day-to-day operations, improve processes, strengthen reporting, and help manage business risks with clear analysis and stakeholder collaboration. You will partner with stakeholders to deliver actionable insights and robust materials.

You will collaborate on workspace planning, transformation efforts, and digital solutions to enhance operational efficiency and employee experience.

Qualifications

• Bachelor’s degree or equivalent (4-year course) required.
• Proficiency with Excel (Pivot Tables) and PowerPoint.
• Ability to create executive-ready reports and presentations.
• Data collection, validation and interpretation to inform decisions.
• Strong written and verbal communication.
• Excellent organizational and project coordination skills.
• Ability to work with multiple stakeholders and manage priorities.
• Attention to detail and quality control.

Responsibilities

• Support workspace planning by providing guidance on seating allocations for business-as-usual operations, peak utilization periods, and business continuity needs
• Create, review, and publish standardized site reports and updates (e.g., utilization summaries, occupancy reporting, and executive-ready one-pagers)
• Monitor workspace utilization trends and drive progress toward utilization goals in partnership with stakeholders
• Coordinate with real estate, facilities, and technology partners to support site changes, densification, and transfer initiatives
• Support the development and execution of business transformation activities aligned to team priorities
• Drive and promote the adoption of digital solutions that improve operational workflows and stakeholder experience
• Partner with team members and global stakeholders to simplify, improve, and add value to existing business processes
• Prepare business analysis, presentations, and project materials with a high level of responsiveness and accuracy
• Identify, escalation, and help mitigate risks associated with initiatives and deliverables
• Gather, validate, interpret, and analyze data to resolve reporting gaps and provide insights, trend analysis, and recommendations

Skills

Microsoft Excel

Microsoft PowerPoint

Data interpretation

Stakeholder management

Communication

Project coordination

Attention to detail

Independence

Education

Bachelor’s degree or equivalent (4-year course)

Tools

Tableau

Alteryx

UiPath

Python

Job description

JPMorganChase in the Philippines is seeking a Business Manager to support day-to-day operations, improve processes, strengthen reporting, and help manage business risks with clear analysis and stakeholder collaboration. You will partner with stakeholders to deliver actionable insights and robust materials.

You will collaborate on workspace planning, transformation efforts, and digital solutions to enhance operational efficiency and employee experience.