Control Manager: Data-Driven Risk & Process Improvement

JPMorganChase; Philippines; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

JPMorganChase in the Philippines is seeking a Control Manager within Global Banking to strengthen risk identification and control practices across key processes. You will turn data into actionable insights and support governance through clear findings and recommendations.

You will partner with stakeholders to assess compliance and operational risks, drive improvements, and ensure timely escalation of issues, supporting safe and efficient operations with robust control environments.

Qualifications

• 3 years of experience in control management, operational risk, compliance, audit, or a related risk function.
• Experience identifying, assessing, and documenting compliance and operational risks and controls.
• Experience assessing risk events, including recordability decisions, root-cause analysis, and corrective action validation.
• Demonstrated ability to analyze data, identify patterns, and translate findings into clear recommendations.
• Experience partnering with stakeholders to drive alignment, manage issues, and resolve conflicts constructively.
• Experience creating and delivering presentations or written materials for management audiences.
• Proficiency in process improvement methods and basic project management practices.

Responsibilities

• Support the fraud risk program by applying knowledge of fraud risk, cybersecurity concepts, investigations, and customer due diligence and anti-money laundering controls.
• Assess operational risk events by determining recordability, performing root-cause analysis, completing detailed reviews, and validating corrective actions and next steps.
• Monitor and assess the compliance and operational risk and control environment using data and technology literacy to identify trends, gaps, and opportunities.
• Partner with stakeholders to promote early risk identification and timely escalation of emerging issues.
• Prepare and present clear findings, insights, and recommendations to management and relevant stakeholders.
• Drive continuous improvement by recommending practical control enhancements and supporting implementation planning.
• Maintain accurate documentation of assessments, decisions, actions, and outcomes to support governance and reporting needs.

Skills

Fraud risk knowledge

Risk assessment

Data analysis

Stakeholder collaboration

Presentation skills

Process improvement

Job description

JPMorganChase in the Philippines is seeking a Control Manager within Global Banking to strengthen risk identification and control practices across key processes. You will turn data into actionable insights and support governance through clear findings and recommendations.

You will partner with stakeholders to assess compliance and operational risks, drive improvements, and ensure timely escalation of issues, supporting safe and efficient operations with robust control environments.