Business Operations & Insights Lead

JPMorganChase; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorganChase in Metro Manila is seeking a Business Manager to support day-to-day operations and strategic initiatives. You will improve processes, strengthen reporting, and help manage business risks while delivering clear analyses and executive-ready materials.

You will also contribute to workspace planning and transformation efforts to elevate employee experience and operational effectiveness across teams. Strong data skills and stakeholder collaboration are essential.

Qualifications

• Bachelor's degree or equivalent (completion of a 4-year course).
• Proficiency in Microsoft Excel (including pivot tables) and Microsoft PowerPoint.
• Experience creating clear, executive-ready presentation materials and/or business reports.
• Ability to collect, validate, and interpret data to support reporting and decision-making.
• Strong written and verbal communication skills.

Responsibilities

• Support workspace planning by providing guidance on seating allocations for business-as-usual operations, peak utilization periods, and business continuity needs.
• Create, review, and publish standardized site reports and updates (e.g., utilization summaries, occupancy reporting, and executive-ready one-pagers).
• Monitor workspace utilization trends and drive progress toward utilization goals in partnership with stakeholders.
• Coordinate with real estate, facilities, and technology partners to support site changes, densification, and transfer initiatives.
• Support the development and execution of business transformation activities aligned to team priorities.
• Drive and promote the adoption of digital solutions that improve operational workflows and stakeholder experience.
• Partner with team members and global stakeholders to simplify, improve, and add value to existing business processes.
• Prepare business analysis, presentations, and project materials with a high level of responsiveness and accuracy.
• Identify, escalation, and help mitigate risks associated with initiatives and deliverables.
• Gather, validate, interpret, and analyze data to resolve reporting gaps and provide insights, trend analysis, and recommendations.

Skills

Communication

Stakeholder management

Project coordination

Attention to detail

Independence

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel (pivot tables)

Microsoft PowerPoint

Job description

JPMorganChase in Metro Manila is seeking a Business Manager to support day-to-day operations and strategic initiatives. You will improve processes, strengthen reporting, and help manage business risks while delivering clear analyses and executive-ready materials.

You will also contribute to workspace planning and transformation efforts to elevate employee experience and operational effectiveness across teams. Strong data skills and stakeholder collaboration are essential.