Business Office Officer

Clinica Antipolo Hospital & Wellness Center Inc.; Antipolo; On-site; PHP 335,000 - 469,000; Full time

Job summary

Clinica Antipolo Hospital & Wellness Center Inc. is seeking a Business Office Officer to manage administrative and financial transactions across the hospital.

The role involves coordinating with patients, HMOs/insurers, billing teams, and other departments to ensure accurate processing of transactions and records. Key duties include processing business office transactions, assisting patients with billing concerns, verifying documents for accuracy, and producing management reports.

Qualifications

• Bachelor's degree in Business Administration, Management, Accounting, Finance, or a related field.
• Experience in a hospital, healthcare, HMO, billing, accounting, or business office environment preferred.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Proficient in Microsoft Office, particularly Excel and Word.
• Able to handle confidential information and work with minimal supervision.

Responsibilities

• Process and monitor business office transactions and documentation.
• Assist patients and clients with billing, payment, account, and other business office concerns.
• Coordinate with HMO/insurance providers regarding approvals, claims, and account requirements.
• Review and verify documents, billing information, and supporting records for accuracy and completeness.
• Coordinate with Billing, Accounting, Admitting, and other departments regarding patient accounts and financial concerns.
• Monitor outstanding accounts and follow up on pending requirements or documents.
• Prepare reports, summaries, and other documents required by management.
• Maintain accurate and organized records of transactions and correspondence.
• Assist in resolving discrepancies or concerns related to patient accounts and business transactions.
• Ensure that transactions are processed in accordance with hospital policies and procedures.

Skills

Attention to detail

Communication skills

Customer service

Microsoft Excel

Microsoft Word

Education

Bachelor's degree in Business Administration, Management, Accounting, Finance, or a related field

Tools

Microsoft Office

Job description

About the role

The Business Office Officer is responsible for handling and monitoring administrative and financial transactions of the hospital's Business Office. The role involves coordinating with patients, HMO/insurance providers, billing, accounting, admitting, and other hospital departments to ensure accurate and timely processing of transactions and records.

Key responsibilities

• Process and monitor business office transactions and documentation.
• Assist patients and clients with billing, payment, account, and other business office concerns.
• Coordinate with HMO/insurance providers regarding approvals, claims, and account requirements.
• Review and verify documents, billing information, and supporting records for accuracy and completeness.
• Coordinate with Billing, Accounting, Admitting, and other departments regarding patient accounts and financial concerns.
• Monitor outstanding accounts and follow up on pending requirements or documents.
• Prepare reports, summaries, and other documents required by management.
• Maintain accurate and organized records of transactions and correspondence.
• Assist in resolving discrepancies or concerns related to patient accounts and business transactions.
• Ensure that transactions are processed in accordance with hospital policies and procedures.

About you

• Bachelor's degree in Business Administration, Management, Accounting, Finance, or a related field.
• Preferably with experience in a hospital, healthcare, HMO, billing, accounting, or business office environment.
• Good communication and customer service skills.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office, particularly Excel and Word.
• Able to handle confidential information and work with minimal supervision.