Business Finance Staff

In Touch Community Services; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

A community support organization based in Makati is seeking a Business Finance professional responsible for managing client data, ensuring accurate billing and payment processes, and analyzing information to support decision-making. Key duties include data entry, client communication, and supporting financial processes. Ideal candidates will demonstrate strong analytical and database skills along with a commitment to client service within a supportive organizational environment.

Qualifications

• Experience in database management and data entry processes.
• Ability to analyze data and generate accurate reports.
• Strong communication skills for client and consultant interaction.

Responsibilities

• Handle database management for various client services.
• Conduct timely data entry for counseling sessions and activities.
• Ensure data accuracy and maintain comprehensive records.
• Support billing and collections for direct clients.
• Engage in the new case management system
• Analyze and examine data coming up with accurate and efficient information to help the company make important decisions
• Assign OR numbers and write OR details manually
• Send a scanned copy of the ORs to requesting clients every day
• Support calendar management for payment processing
• Confirm client bookings in counselors In Touch calendars and send payment notifications
• Monitor and verify client payments
• Maintain good consultant/counselor relations
• Support billing and collection for Direct Clients (self-pay and subsidized
• Send daily invoice/payment notifications with upcoming bookings
• Address standard client billing and payment queries; Escalate any other client issues, as appropriate
• Support Accounts Receivable monitoring and analysis for Direct Clients
• Support EAP/global provider processing
• Maintain constant and positive communication with management
• Participate and provide support in the process improvement initiatives in Business Finance

Job description

Makati City, NCR, Philippines Finance & Accounting

The Business Finance role is mainly responsible for ensuring that counseling services provided by In-Touch to its clients are appropriately captured in our system to facilitate counselor payments, monitor client collections and gather data to support the company in achieving business goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Handle database management for SFP, SUB, ITS, CPS, PRB, PRC, CPP, and EAP/EWP
• Data entry for counseling/psychiatric sessions, workshops/seminars, and other consultant/counselor attributable activities to the organization accurately and in a timely manner
• Confirm that entered data accurately aligns with the local database and correct any errors and/or duplication and other erroneous encoded data (e.g., codes, session dates) in a timely manner
• Maintain all encoded data in the system (local database)
• Engage in the new case management system
• Analyze and examine data coming up with accurate and efficient information to help the company make important decisions
• Assign OR numbers and write OR details manually
• Send a scanned copy of the ORs to requesting clients every day
• Support calendar management for payment processing
• Confirm client bookings in counselors In Touch calendars and send payment notifications
• Monitor and verify client payments
• Maintain good consultant/counselor relations
• Support billing and collection for Direct Clients (self-pay and subsidized
• Send daily invoice/payment notifications with upcoming bookings
• Address standard client billing and payment queries; Escalate any other client issues, as appropriate
• Support Accounts Receivable monitoring and analysis for Direct Clients
• Support EAP/global provider processing
• Maintain constant and positive communication with management
• Participate and provide support in the process improvement initiatives in Business Finance