Business Development Specialist

SM Retail; Pasay; On-site; PHP 600,000 - 900,000; Full time

Job summary

SM Retail is seeking a focused Business Development professional to lead initiatives with industry partners and drive new business opportunities. The role emphasizes strong communication, critical thinking, and execution of growth strategies to connect with potential clients.

Responsibilities include attending industry events, analyzing market data, and serving as the main liaison for B2B accounts, ensuring client satisfaction across operations and logistics.

Qualifications

• Bachelor’s degree in business, marketing or related field.
• 3–5 years’ prior industry related business development experience.
• Strong communication and interpersonal skills.
• Proven knowledge and execution of successful development strategies.

Responsibilities

• Identify and attend industry events to enhance company visibility and connect with potential clients.
• Analyze data and information relevant to potential new markets and client segments.
• Act as the main point of contact for B2B accounts, addressing inquiries and ensuring client satisfaction; helps B2B projects in operations.
• Conduct meetings with clients to understand their needs and preferences, prepare and present business proposals, and negotiate terms to achieve business goals.
• Work closely with marketing, merchandising and store operations to align strategies with company objectives.
• Provide direction to the team and drive a high-performance culture to achieve targets.
• Oversee post-purchase fulfillment operations ensuring timely execution and high customer satisfaction.
• Assist in identifying and resolving issues related to product availability, order fulfillment, and logistics.

Skills

Strong communication

Interpersonal skills

Critical thinking

Execution of strategies

Business development

Lead initiatives

Education

Bachelor’s Degree in business/marketing or related field

Job description

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Key Responsibilities:

• Identify and attend industry events to enhance company visibility and connect with potential clients.
• Analyze data and information relevant to potential new markets and client segments
• Act as the main point of contact for B2B accounts, addressing inquiries and ensuring client satisfaction; helps B2B projects in operations
• Conduct meetings with clients to understand their needs and preferences, prepare and present business proposals, and negotiate terms to achieve business goals.
• Work closely with various departments (e.g. marketing, merchandising and store operations) to ensure business strategies are aligned with the company's objectives.
• Provide direction and support to the team, fostering a high-performance culture and achieving set targets.
• Oversee post-purchase fulfillment operations, ensuring efficient coordination, timely execution, and high standards of customer satisfaction.
• Assist in identifying and resolving issues related to product availability, order fulfillment, and logistics to ensure a seamless customer experience.
• Prepare reports on project progress, team performance, sales updates, and business development activities.
• Ensure reports are accurate, comprehensive, and submitted in a timely manner.

Qualifications

• Bachelor’s Degree in business, marketing or a related field
• 3 - 5 years' prior industry related business development experience
• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies