Business Development Representative | Onsite | Ortigas | Day Shift

Emapta; Mandaluyong; On-site; PHP 420,000 - 620,000; Full time

Benefits offered by this job

Day 1 HMO coverage

Competitive salary package

Day shift schedule

Ortigas office location

Fixed weekends off

Salary advance program

Job summary

Emapta Philippines invites a Business Development Representative to join our Australian client’s disability and aged care portfolio. You will cultivate referral networks, generate qualified leads, and connect clients with essential services from our Ortigas office.

The role emphasizes high-volume calling, CRM usage, and face-to-face support while offering a clear path to global business development experience. Weekend-free schedule and day shift support growth and balance.

Qualifications

• 1–5 years of proven success in a sales role.
• Experience with high-volume calls.
• Experience providing face-to-face sales support.
• Working knowledge of CRM systems, specifically Salesforce.
• Proficiency in the Microsoft Office Suite.
• Willingness to occasionally work outside standard business hours, including weekends.

Responsibilities

• Promote and secure services from existing and prospective clients to increase sales.
• Grow business across low-care and high-complexity needs, including SIL, SDA, Plan Management, Support Coordination, Core Supports, Home Care Packages, and private clients.
• Support quality and cost-effective interventions and outcomes.
• Generate SIL and SDA leads to support occupancy across available properties.
• Follow established Sales Excellence processes and procedures.
• Build and maintain alliances with Rotary clubs, rehabilitation hospitals, nursing homes, and pharmacy groups.
• Develop and maintain relationships with Level 2 and Level 3 Support Coordinators, Local Area Coordinators, Social Workers, Allied Health professionals, and Case Managers.
• Strengthen referral partnerships and alliances to generate a consistent pipeline of new leads.
• Review CRM leads and opportunities and convert qualified prospects into won opportunities.
• Attend sales events, exhibitions, seminars, and meetings to generate leads, increase sales, and strengthen brand awareness.
• Participate in community and social engagement events to promote the brand.

Skills

Sales experience

High-volume calls

Face-to-face sales support

Tools

Salesforce

Microsoft Office

Job description

Grow NDIS and Aged Care Through Strategic Partnerships

Make every connection count in Australia's NDIS, disability, and aged care sector. As a Business Development Representative, you'll grow referral networks, generate qualified leads, and connect clients with essential support services. Build meaningful international sales expertise and take your global business development career further with Emapta without leaving the Philippines.

Your Global Career at a Glance

• Employment Type: Full-time
• Shift: Day Shift, Weekends Off
• Work Setup: Onsite, Ortigas

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Day Shift Schedule
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Essential Competencies

• 1 to 5 years of proven success in a sales role
• Experience with high-volume calls
• Experience providing face-to-face sales support
• Working knowledge of CRM systems, specifically Salesforce
• Proficiency in the Microsoft Office Suite
• Willingness to occasionally work outside standard business hours, including weekends, to attend scheduled expos, community events, or industry events

Desirable Competencies

• Understanding of NDIS, CHSP, HCP, NSW iCare, and Private Packages
• Previous sales experience within the disability or aged care sector
• Experience using the My Aged Care (MAC) portal

Your Daily Tasks

Business Development

• Promote and secure services from existing and prospective clients to increase sales.
• Grow business across low-care and high-complexity needs, including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Plan Management, Support Coordination, Core Supports, Home Care Packages, and private clients.
• Support quality and cost-effective interventions and outcomes.
• Generate SIL and SDA leads to support occupancy across available properties.
• Follow established Sales Excellence processes and procedures.
• Build and maintain alliances with Rotary clubs, rehabilitation hospitals, nursing homes, and pharmacy groups.
• Develop and maintain relationships with Level 2 and Level 3 Support Coordinators, Local Area Coordinators, Social Workers, Allied Health professionals, and Case Managers.
• Strengthen referral partnerships and alliances to generate a consistent pipeline of new leads.
• Review CRM leads and opportunities and convert qualified prospects into won opportunities.
• Attend sales events, exhibitions, seminars, and meetings to generate leads, increase sales, and strengthen brand awareness.
• Participate in community and social engagement events to promote the brand.

Client Relationship Management

• Develop and maintain effective working relationships with key stakeholders.
• Assist prospective clients with informed decisions about available services.
• Deliver outstanding service to existing and prospective clients.
• Maintain consistent and personalized communication with clients.

Compliance, Quality & Safety

• Identify quality improvement opportunities and communicate them to the Quality & Risk team.
• Develop and implement quality improvements across the Operations team.
• Maintain current knowledge of aged care and disability support industry trends and developments.
• Follow and advocate for company values and behaviors.
• Comply with Workplace Health and Safety obligations and legislative requirements.
• Follow applicable professional standards, protocols, rules, and regulations.
• Protect the rights, confidentiality, and dignity of existing and prospective clients.

About the Client

Our client is an Australian disability and aged care provider delivering personalized support that helps people live with greater independence, dignity, and choice. They provide NDIS disability support, Supported Independent Living, Specialist Disability Accommodation, home and community care, aged care, nursing, attendant care, and post-hospital support. Through qualified support workers and registered nurses, they tailor services to individual needs while building trusted partnerships with families, healthcare professionals, communities, and referral networks across Australia.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.