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SPS Training & Consultancy Services Inc. is seeking a driven Business Development Officer to expand our merchant network across food, restaurant, bar, retail, and service sectors.
You will acquire new merchant partners, manage existing accounts, and support onboarding for digital payment solutions, engaging with business owners and decision-makers. You will lead field outreach, conduct pitches, and help merchants adopt our digital payment solutions while building lasting relationships and
About the role:
We are looking for a driven and relationship-focused Business Development Officer to help expand our merchant network across the food, restaurant, bar, retail, and service industries. In this role, you will be responsible for acquiring new merchant partners, managing existing accounts, and supporting merchant onboarding for digital payment solutions. This is ideal for someone with strong consultative selling, client relationship management, and field sales experience, who enjoys working directly with business owners and decision-makers.
Key responsibilities
Generate and qualify leads through phone outreach, field visits, trade events, and flyering
Conduct in-person and remote sales pitches to restaurant owners, managers, and business decision-makers
Schedule merchant meetings and presentations
Manage regular follow-ups to move leads through negotiation, contract signing, and onboarding
Identify upsell and cross-sell opportunities for additional products and services
Collect, verify, and complete merchant requirements and documentation
Encode merchant data from online and offline sources into internal platforms
Conduct onboarding and product training for partner merchants
Build strong, long-term relationships with SMB merchant partners
Analyze partner performance and recommend growth strategies
About you
Proven experience in field sales, merchant acquisition, account management, or business development
Strong communication, negotiation, and presentation skills
Experience handling SMB clients, restaurant partners, or retail merchants
Comfortable with fieldwork, merchant visits, and onsite reporting
Strong attention to detail for onboarding documents and data accuracy
Ability to build trust and long-term business relationships
Results-driven with a strong focus on KPIs and incentives
Tech-savvy and comfortable learning digital platforms, payment solutions, and merchant apps
Benefits
Competitive fixed salary with high-performance incentives
Transportation and mobile load support
High-growth sales environment with strong earning potential
Opportunity to work with leading merchants and SMBs
Exposure to digital payments, merchant solutions, and business growth strategies
Career development in sales, partnerships, and account management