Business Development Executive (Telesales, WFH)

Optimum Source Inc.; Pasig; Remote; PHP 400,000 - 700,000; Full time

Benefits offered by this job

Competitive pay

Full training

Career progression

Remote work

Job summary

Optimum Source Inc. is hiring a Business Development Executive to act as the outbound contact between a global hospitality tech client and hotel properties. You will qualify interest, generate sales-ready leads, and hand them to Sales Executives via CRM.

The role is fully remote with region-aligned hours. You will target senior hotel decision-makers and work from a marketing-qualified list, meeting defined lead-gen KPIs while providing feedback to marketing on lists and messaging.

Qualifications

• Experience in telemarketing, telesales, or outbound B2B lead generation.
• CRM proficiency and ability to log activities accurately.
• Excellent spoken and written English.
• Resilience for high-volume outreach and persistence.

Responsibilities

• Conduct outbound calls, emails, and LinkedIn outreach to hotel properties in assigned regions.
• Engage senior hotel leaders (GM, F&B Manager, Operations Manager) to present digital guest-facing solutions.
• Qualify interest, needs, and decision authority; transfer leads with briefing notes.
• Log outcomes, contacts, and qualification data in CRM; track KPIs.
• Meet or exceed weekly/monthly lead generation targets.
• Collaborate with marketing to provide feedback on lists and messaging.

Skills

Outbound lead gen

CRM proficiency

Professional English

Independent work

High-volume outreach

Tools

CRM systems

Job description

About the role

As a Business Development Executive, you will serve as the outbound contact between our client and hotel properties across assigned global regions. Using a marketing-qualified list, you will reach out to senior hotel decision-makers—such as General Managers, Food & Beverage Managers, and Operations Managers—to introduce digital guest-facing solutions, qualify interest, and generate sales-ready leads. This is a pure lead-generation and qualification role. Once a lead is qualified, you will hand it over to a Sales Account Executive through the CRM system. This role is fully remote, with working hours aligned to your assigned region.

Key responsibilities

• Conduct outbound calls, emails, and LinkedIn outreach to hotel properties within your assigned region

• Connect with senior hotel leaders (GM, F&B Manager, Operations Manager)

• Present digital guest-facing solutions and QR-based F&B ordering features

• Assess interest, needs, and decision-making authority

• Transfer qualified leads to Sales Executives with clear briefing notes

• Log call outcomes, contact details, and qualification notes accurately in CRM

• Meet or exceed weekly/monthly lead generation KPIs

• Manage ~250 outbound contacts weekly with professionalism

• Address objections and determine nurture vs. disqualify paths

• Provide feedback to marketing on list quality and messaging

About you

• Proven experience in telemarketing, telesales, or outbound B2B lead generation, ideally in SaaS or hospitality tech

• Confident, professional communication style suitable for senior hotel management

• Excellent spoken and written English

• Resilience and persistence in high-volume outreach

• Strong organizational skills and CRM proficiency

• Self-motivated, disciplined, and comfortable working independently

• Flexibility to align working hours with assigned region

• Additional languages (French, German, Spanish, Arabic, Mandarin, Japanese) are a strong advantage

• Familiarity with hotel operations or POS systems is a plus

About us

Our BPO partner is a global hospitality technology provider offering modern, contactless guest experience solutions to hotels worldwide. Their cloud-based platforms include a Digital Guest Directory and Digital Food & Beverage Ordering System, accessible via QR code with no app download required. Their F&B ordering solution integrates with major POS systems and is used by leading international hotel brands.

Benefits

• Fully remote role with a fast-growing global hospitality technology client

• Competitive salary + performance-based bonus

• Full training on products, market, and sales process

• Clear career progression into senior sales roles

• Supportive, collaborative, international team culture