Business Development Executive

Talent First Pte. Ltd.; Santo Niño 1st; On-site; PHP 158,000 - 263,000; Full time

Job summary

Talent First Pte. Ltd. in the Philippines seeks a role focused on service planning and client support for residents and families. You will assess needs, manage referrals, and collaborate with healthcare partners to strengthen referral channels.

Responsibilities include overseeing concierge and customer service processes, maintaining accurate records, and contributing to policy and marketing improvements while monitoring budgets and producing reports. 5 day work week with a salary up to $4200.

Qualifications

• Strong problem-solving and critical-thinking abilities for customer inquiries.

Responsibilities

• Assess clients' needs and admission requirements to support service planning.
• Conduct market and competitor research with teams to identify growth opportunities and industry trends.
• Develop and maintain partnerships with healthcare institutions and community organisations to strengthen referral channels.
• Oversee referral management, concierge services, and customer service processes for a smooth resident experience.
• Maintain resident records, prepare communication materials, and manage feedback channels.
• Support development and review of policies, procedures, and marketing initiatives.
• Monitor departmental budgets, prepare reports, and ensure efficient use of resources.

Skills

Problem solving

Job description

Job Details:

• 5 day work week

• Salary: Up to $4200

Key Responsibilities:

• Assess clients' needs and admission requirements to support appropriate service planning

• Conduct market and competitor research with the Business Development and Community Engagement teams to identify growth opportunities and industry trends

• Develop and maintain partnerships with healthcare institutions, medical professionals, government agencies, and community organisations to strengthen referral channels

• Oversee referral management, concierge services, and customer service processes to ensure a smooth experience for residents and their families

• Maintain accurate resident records, prepare communication materials, and manage feedback channels to uphold service and brand standards

• Support the development and review of policies, procedures, and marketing initiatives to enhance operational effectiveness

• Monitor departmental budgets, prepare regular and ad hoc reports, and ensure resources are used efficiently

Requirements:

• Strong problem-solving and critical-thinking abilities to handle customer enquiries and resolve issues effectively