Business Development Support Administrator

SALES RAIN BPO, INC.; Quezon City; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Onsite training

Hybrid work after six months

Job summary

SALES RAIN BPO, INC. is seeking a proactive Business Development Support Administrator to assist the BD Team with lead management, owner engagement, and documentation.

This role requires strong organisational skills, professional communication with property owners and clients, and the ability to manage multiple tasks with minimal supervision. The position focuses on hands-on administrative support, research, and BD-related deliverables, including appraisals, proposals, and owner meetings.

Qualifications

• Previous experience in business development support or sales administration.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Strong follow-up and task management abilities.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently with minimal supervision.
• Professional and confident telephone manner.
• Comfortable communicating with property owners, prospective clients, and internal stakeholders.

Responsibilities

• Follow up with owner enquiries, leads, and prospective clients via phone and email.
• Make follow-up and courtesy calls when required.
• Maintain and update the owner and prospective client database.
• Record conversations, outcomes, next steps, and required follow-up actions accurately.
• Monitor outstanding enquiries, documents, and tasks to ensure timely completion.
• Ensure that no lead, enquiry, or required follow-up is missed.
• Assist with day-to-day BD activities and administrative requirements.
• Assist with rental appraisals, proposals, presentations, and BD documentation.
• Prepare information and supporting documents for owner meetings and appraisals.
• Follow up with owners after meetings, appraisals, and proposals.
• Assist with owner engagement campaigns and other BD initiatives.
• Provide general administrative support across the Business Development function.
• Conduct property, market, competitor, and other relevant research to support BD activities.
• Gather and organise property information required for appraisals and proposals.
• Prepare reports and maintain accurate BD records.
• Save, organise, and maintain documents in SharePoint and other relevant systems.
• Ensure all records, files, and documentation are accurate, complete, and up to date.
• Provide regular updates on lead status, outstanding follow-ups, and BD activities.
• Track outstanding actions and ensure they are followed through to completion.
• Coordinate with the BD Team and other departments as required.
• Maintain accurate reporting and visibility of active opportunities.
• Proactively identify outstanding tasks and follow up without constant direction.

Skills

Lead & Enquiry Management

Communication skills

Attention to detail

Organisational skills

Task management

Independent work

Telephone manner

Office & SharePoint proficiency

Tools

SharePoint

Microsoft Office

CRM systems

Job description

The Business Development Support Administrator will play an important role in supporting the Business Development Team as the property management portfolio and owner engagement activities continue to grow. This position focuses on providing hands‑on administrative, research, lead management, and follow‑up support to ensure that enquiries, prospective clients, documentation, and outstanding actions are managed accurately and consistently.

The ideal candidate is proactive, highly organised, detail-focused, reliable, and comfortable managing multiple tasks with minimal supervision. Strong communication skills and the confidence to communicate professionally with property owners and prospective clients are essential.

Key Responsibilities

1. Lead & Enquiry Management

• Follow up with owner enquiries, leads, and prospective clients via phone and email.
• Make follow-up and courtesy calls when required.
• Maintain and update the owner and prospective client database.
• Record conversations, outcomes, next steps, and required follow-up actions accurately.
• Monitor outstanding enquiries, documents, and tasks to ensure timely completion.
• Ensure that no lead, enquiry, or required follow-up is missed.

2. Business Development Support

• Assist the Business Development Team with day-to-day BD activities and administrative requirements.
• Assist with rental appraisals, proposals, presentations, and other BD documentation.
• Prepare information and supporting documents for owner meetings and appraisals.
• Follow up with owners after meetings, appraisals, and proposals.
• Assist with owner engagement campaigns and other BD initiatives.
• Provide general administrative support across the Business Development function.

3. Research & Documentation

• Conduct property, market, competitor, and other relevant research to support BD activities.
• Gather and organise property information required for appraisals and proposals.
• Prepare reports and maintain accurate Business Development records.
• Save, organise, and maintain documents in SharePoint and other relevant systems.
• Ensure all records, files, and documentation are accurate, complete, and up to date.

4. Reporting & Coordination

• Provide regular updates on lead status, outstanding follow-ups, and BD activities.
• Track outstanding actions and ensure they are followed through to completion.
• Coordinate with the Business Development Team and other relevant departments as required.
• Assist with maintaining accurate reporting and visibility of active opportunities.
• Proactively identify outstanding tasks and follow up without requiring constant direction.

Qualifications & Skills

Essential:

• Previous experience in business development support, sales administration, property management, real estate, or a similar administrative support role.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Strong follow-up and task management abilities.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently with minimal supervision.
• Professional and confident telephone manner.
• Comfortable communicating with property owners, prospective clients, and internal stakeholders.
• Proficient in Microsoft Office, SharePoint, and other relevant business systems.
• Strong record-keeping and administrative skills.

Preferred:

• Experience in property management or real estate.
• Experience supporting a Business Development or Sales Team.
• Experience with rental appraisals, property research, or proposal preparation.
• Experience using CRM, property management, or database systems.
• Background in customer service, sales administration, or client support.

Performance Indicators

• Accuracy and completeness of owner and prospect database records.
• Timeliness and quality of lead and enquiry follow-ups.
• Number of outstanding enquiries and actions successfully followed through.
• Accuracy of reports, documentation, and BD records.
• Timely preparation of information and documents for meetings, appraisals, and proposals.
• Organisation and accessibility of SharePoint and other BD documentation.
• Responsiveness and quality of administrative support provided to the Business Development Team.
• Ability to ensure that no lead, enquiry, or follow-up is missed.

Work Environment & Benefits

• Full onsite work arrangement during the first six months for training and onboarding.
• Transition to a hybrid work arrangement after six months, subject to successful completion of the training/probationary period and business requirements.
• Opportunity to work closely with the Business Development Team and gain exposure to property management and business development activities.
• Opportunity for professional growth within Business Development and Property Management.
• Supportive team environment with training and development opportunities.
• Opportunity to develop strong experience in property management, owner relations, business development, and sales support.