Business Development Associate

J&T Express; Taguig; Presencial; PHP 279.000 - 446.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid training

Pay raise

Promotion to permanent employee

Descripción de la vacante

J&T Express is hiring for a Customer Acquisition and Sales role in Metro Manila, Philippines. Promote J&T Home services, identify new customers, and achieve monthly sales targets.

Maintain strong relationships with customers and partners, address inquiries, and ensure service quality. Coordinate with stations and operations for pickups, deliveries, and issues; participate in marketing campaigns and brand promotion.

Formación

• Responsibilities include promoting J&T Home services to customers.
• Identify and acquire new customers in the assigned area.
• Maintain relationships with customers and partners.
• Coordinate with stations and operations teams for pickups and deliveries.

Responsabilidades

• Promote J&T Home services to potential customers.
• Identify and acquire new customers within the assigned area.
• Achieve monthly sales and business development targets.
• Maintain good customer relationships and address inquiries promptly.
• Ensure customer satisfaction and service quality.
• Conduct market surveys and identify business opportunities.
• Develop strategies to increase parcel volume and revenue.
• Establish partnerships with local businesses and communities.
• Coordinate with stations and operational teams regarding pickups, deliveries, and service issues.
• Monitor customer shipment activities and provide necessary support.
• Ensure compliance with company procedures.
• Participate in marketing campaigns and distribute materials.
• Maintain brand image and visibility in the territory.
• Prepare daily, weekly, and monthly performance reports.
• Maintain accurate customer records and sales data.
• Provide onboarding and guidance to new agents or partners.
• Represent J&T Home professionally and adhere to policies.

Descripción del empleo

Job description:

Customer Acquisition and Sales

• Promote J&T Home services to potential customers.
• Identify and acquire new customers within the assigned area.
• Achieve monthly sales and business development targets.

Customer Relationship Management

• Maintain good relationships with existing customers and partners.
• Address customer inquiries, concerns, and complaints promptly.
• Ensure customer satisfaction and service quality.

Business Development

• Conduct market surveys and identify business opportunities.
• Develop strategies to increase parcel volume and revenue.
• Establish partnerships with local businesses and communities.

Operations Coordination

• Coordinate with stations and operational teams regarding pickups, deliveries, and service issues.
• Monitor customer shipment activities and provide necessary support.
• Ensure compliance with company operational procedures.

Marketing and Brand Promotion

• Participate in marketing campaigns and promotional activities.
• Distribute marketing materials and promote J&T Home programs.
• Maintain proper brand image and visibility within the assigned territory.

Reporting and Documentation

• Prepare daily, weekly, and monthly performance reports.
• Maintain accurate customer records and sales data.
• Submit required documents and reports to management on time.

Training and Support

• Assist in onboarding and guiding new J&T Home agents or partners.
• Provide product and service information to customers and stakeholders.
• Participate in company training and development programs.

Compliance and Professional Conduct

• Adhere to company policies, regulations, and ethical standards.
• Protect customer information and company data confidentiality.
• Represent J&T Home professionally at all times.

Key Performance Indicators (KPIs)

• New customer acquisition
• Parcel volume generation
• Revenue achievement
• Customer satisfaction score
• Reporting accuracy and timeliness
  

Benefits:

• Health insurance
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person
Working Schedule: 6 days a week