NETWORK MANAGEMENT ASSOCIATE

J&T EXPRESS; Metro Manila; On-site; PHP 500,000 - 700,000; Full time

Job summary

J&T Express Philippines is seeking a Network Management Associate to oversee branch operations, manage performance data, and coordinate between branch supervisors and management in a fast-paced logistics environment. The role demands strong leadership, analytical skills, excellent communication, and a solid understanding of service standards to drive efficiency across units.

A background in logistics or ecommerce is preferred and the candidate must be capable of presenting reports in various

Qualifications

• Graduate degree in business, management, logistics, or related field.
• Strong background in logistics operations or e-commerce.

Responsibilities

• Oversees branch operations to ensure efficiency and minimize errors.
• Ensures compliance with J&T Express standards and SOPs.
• Provides creative, practical solutions to operational problems.
• Handles investigation, conflict resolution, and customer service issues.

Skills

Communication skills

Leadership

Organizational skills

Strategic management

Performance metrics

Problem solving

Report presentation

Analytical skills

Interpersonal skills

Education

Bachelor's degree in Business/Management/Logistics

Job description

The Network Management Associate is responsible for overseeing branch operations, managing performance data, and ensuring smooth coordination between branch supervisors and management. The role requires strong leadership, analytical skills, and the ability to thrive in a fast-paced logistics environment.

QUALIFICATIONS

• Graduate of Business Administration, Management, Logistics, or any related field
• Strong background in Logistics Operations or E-Commerce.

KNOWLEDGE, SKILLS, & ABILITIES

• Exceptional communication and interpersonal skills.
• Proven excellent organizational and leadership abilities.
• Thorough understanding on the optimization of service operations and standards of J&T Express to achieve success.
• Ability to prepare and present report in all mediums.
• Knowledgeable in Strategic Management with strong business acumen.
• Knowledge in performance evaluation metrics.
• Problem-solving abilities and can relate to all levels of organization hierarchy.

DUTIES AND RESPONSIBILITIES

• Conscientiously oversees operations to ensure efficiency and prevent operational errors.
• Consistently familiarizes self with the J&T Express standard and objectives to be discharged to all units where he/she is accountable.
• Establishes firm compliance with J&T Express and SOPs.
• Consistently deals with operational and relational problems by providing (creative) practical solutions to deter further build out of problems that will affect overall business operations.
• Experienced in investigation, conflict resolution, and customer service handling