Business Development Associate

MC GROUP; Pasay; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading agricultural solutions provider in Metro Manila is seeking a Business Development Associate to enhance market presence and foster client relationships. Responsibilities include conducting market research, managing dealer relationships, supporting after-sales, and ensuring customer satisfaction. The ideal candidate holds a degree in Agriculture, has extensive experience with agricultural tools, is physically fit for fieldwork, and possesses excellent communication skills. Willingness to travel frequently is essential.

Qualifications

• Bachelor's degree in Agriculture or a related field.
• Strong knowledge and hands-on experience with agricultural equipment, tools, and field operations.
• Must be able to drive and hold a valid professional driver’s license.
• Willingness to travel frequently and work across multiple site locations.
• Physically fit and capable of fieldwork responsibilities.
• Excellent communication, coordination, and relationship management skills.

Responsibilities

• Conduct in-depth market research to assess potential for launching new products.
• Build and maintain relationships with dealers to support business growth.
• Coordinate with suppliers to manage spare parts support and warranty repairs.
• Handle inquiries from agents regarding operational issues and ensure positive customer experience.

Skills

Communication skills

Relationship management

Market research

Field operations

Problem-solving

Education

Bachelor's degree in Agriculture or related field

Tools

Agricultural equipment

Job description

We are seeking a Business Development Associate to expand market presence and strengthen client and partner relationships. This role combines strategy, market research, client engagement, and hands‑on fieldwork across multiple teams to identify opportunities and ensure customer satisfaction.

Market Research

• Conduct in-depth market research to assess the potential for launching new products in target markets.
• Analyze industry trends, customer needs, competitor offerings, and pricing strategies.
• Provide actionable insights and recommendations to support strategic decision‑making.

Product Study & Development

• Develop comprehensive knowledge of newly launched products, including specifications, features, functionalities, and benefits.
• Understand product applications and operational procedures to effectively communicate with dealers, agents, and customers.
• Monitor industry trends and competitor products to identify positioning and unique selling points.

Dealer Relationship Management

• Build and maintain strong, productive relationships with dealers to support business growth.
• Conduct regular dealer visits to align on sales targets, product updates, and operational needs.
• Act as the primary liaison between the company and dealers, ensuring timely communication and issue resolution.
• Gather feedback from dealers to identify opportunities, challenges, and areas for improvement.

Product Knowledge Sharing & Promotion

• Ensure agents and dealers receive comprehensive, up‑to‑date product knowledge.
• Actively promote newly launched products and maintain continuous communication regarding updates, features, and availability.

After‑Sales Support

• Coordinate with suppliers to manage spare parts support, including tracking lead times to ensure timely service and warranty repairs.
• Work closely with the repair/technical team to gather accurate information on spare parts and technical issues.
• Provide suppliers with necessary documentation, including photos and technical details.

Agent & Customer Support

• Handle inquiries and concerns from agents regarding discount requests and operational issues, following the management instructions.
• Manage charges for backload units and ensure approvals are processed correctly.
• Support customer concerns by coordinating with the technical team and guiding customers on product features and operational procedures.
• Ensure a positive customer experience through timely follow‑ups and clear communication.

Qualifications

• Bachelor’s degree in Agriculture or a related field.
• Strong knowledge and hands‑on experience with agricultural equipment, tools, and field operations.
• Must be able to drive and hold a valid professional driver’s license.
• Willingness to travel frequently and work across multiple site locations.
• Physically fit and capable of fieldwork responsibilities.
• Excellent communication, coordination, and relationship management skills.

Working Schedule

Monday to Saturday 8am to 5pm