Business Analyst

Tenet Healthcare; Taguig; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Tenet Healthcare is seeking an experienced Business Analyst in the Philippines to bridge business needs with technical teams. You will gather requirements, document BRDs and user stories, and support solution design through testing and validation activities.

The role requires SDLC, Agile proficiency, data analysis, and stakeholder management, with healthcare-domain experience favored. You will collaborate across Product Owners, Developers, QA, and Project Managers to ensure compliant,

Qualifications

• Bachelor's degree or equivalent in IT, CS, business or healthcare informatics.
• Experience as a Business Analyst in software development or system implementation projects.
• Healthcare domain experience preferred.

Responsibilities

• Gather, analyze, and document business and system requirements from stakeholders.
• Facilitate requirements workshops, interviews, and discovery sessions.
• Create and maintain BRDs, Functional Specifications, Process Flows, Use Cases, and User Stories and Acceptance Criteria.
• Perform gap analysis and root cause analysis to identify business needs and solution opportunities.
• Collaborate with cross-functional teams including Product Owners, Developers, QA Analysts, and Project Managers.
• Support Agile/Scrum ceremonies such as sprint planning, backlog grooming, reviews, and retrospectives.
• Develop and execute test plans, test scenarios, and test cases.
• Participate in functional, regression, integration, and system testing activities.
• Track, document, and manage defects throughout testing.
• Validate data using SQL queries and ensure accuracy of system outputs.
• Analyze and support API integrations, including JSON and XML.
• Provide input on UI/UX improvements and ensure solutions meet user expectations.
• Communicate project updates, risks, and recommendations to stakeholders.
• Ensure delivered solutions align with objectives and regulatory requirements.

Skills

Requirements gathering

User stories & acceptance criteria

Functional specifications

Process mapping

Gap analysis

Root cause analysis

Test planning & execution

Stakeholder management

SQL data validation

APIs, JSON & XML

Agile/Scrum

Communication skills

Education

Bachelor's degree in Information Technology, Computer Science, Business Administration, Healthcare Informatics, or related field

Tools

Jira

Azure DevOps

Confluence

Job description

We are seeking an experienced Business Analyst to join our team and support healthcare-focused initiatives. The ideal candidate will bridge the gap between business stakeholders and technical teams by gathering requirements, documenting business processes, supporting solution design, and ensuring successful delivery through testing and validation activities.

This role requires a strong understanding of the Software Development Life Cycle (SDLC), Agile methodologies, data analysis, and stakeholder management. Experience working within the healthcare industry is highly preferred.

Key Responsibilities

• Gather, analyze, and document business and system requirements from stakeholders.
• Facilitate requirements workshops, interviews, and discovery sessions.
• Create and maintain:
• Business Requirements Documents (BRDs)
• Functional Specifications
• Process Flows
• Use Cases
• User Stories and Acceptance Criteria
• Perform gap analysis and root cause analysis to identify business needs and solution opportunities.
• Collaborate with cross-functional teams including Product Owners, Developers, QA Analysts, and Project Managers.
• Support Agile/Scrum ceremonies such as sprint planning, backlog grooming, reviews, and retrospectives.
• Develop and execute test plans, test scenarios, and test cases.
• Participate in functional, regression, integration, and system testing activities.
• Track, document, and manage defects throughout the testing lifecycle.
• Validate data using SQL queries and ensure accuracy of system outputs.
• Analyze and support API integrations, including working knowledge of JSON and XML.
• Provide input on UI/UX improvements and ensure solutions meet user expectations.
• Communicate project updates, risks, and recommendations to business stakeholders and leadership.
• Ensure delivered solutions align with business objectives and regulatory requirements.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Healthcare Informatics, or a related field.
• Proven experience as a Business Analyst in software development or system implementation projects.
• Experience within the Healthcare, Healthcare Technology, Revenue Cycle Management, or related healthcare domain.
• Strong experience in:
• Requirements Gathering
• User Stories & Acceptance Criteria
• Functional Specifications and Process Mapping
• Gap Analysis and Root Cause Analysis
• Test Planning and Execution
• Stakeholder Management
• Hands-on SQL experience for data analysis and validation.
• Knowledge of APIs, JSON, XML, and system integrations.
• Familiarity with Agile/Scrum methodologies.
• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

• Experience supporting healthcare applications, workflows, or healthcare data initiatives.
• Knowledge of SDLC best practices.
• Experience with Jira, Azure DevOps, Confluence, or similar project management tools.
• Understanding of UI/UX principles and user-centered design.
• Experience working with cross-functional and geographically distributed teams.

Success Factors

The ideal candidate is able to:

• Translate complex business needs into clear functional requirements.
• Effectively collaborate with technical and non-technical stakeholders.
• Drive solutions from requirements through testing and implementation.
• Use data and analysis to support decision-making and continuous improvement.
• Manage multiple priorities in a fast-paced Agile environment.