Business Analyst

White Cloak Technologies, Inc.; Pasig; On-site; PHP 480,000 - 900,000; Full time

Job summary

White Cloak Technologies, Inc. in the Philippines is seeking a Business Analyst to bridge business stakeholders and the development team.

You will gather, analyze, and document requirements to improve efficiency and identify opportunities for process improvements within the Digital Experience team. You will work with the Product Owner to prioritize the backlog, facilitate agile ceremonies, translate business needs into technical requirements, and support testing, UAT, and retrospectives to

Qualifications

• Bachelor's degree in Industrial Engineering, Computer Science, Information Systems, or a related field.
• 3-5 years of experience as a Business Analyst in an Agile environment.
• Strong ability to elicit, document, and validate business requirements from stakeholders.
• Experience creating and managing user stories, use cases, and acceptance criteria.
• Knowledge of Agile practices (Scrum and Kanban).

Responsibilities

• Elicit, document, and validate business requirements through stakeholder interviews, workshops, and observations.
• Develop use cases, user stories, and acceptance criteria.
• Prioritize and maintain the product backlog with the Product Owner.
• Facilitate backlog grooming and agile ceremonies (sprint planning, stand-ups, reviews).
• Translate business needs into technical requirements for the development team.
• Support sprint execution and resolve impediments.
• Assist in test case development and UAT to ensure acceptance criteria are met.
• Participate in retrospectives and suggest improvements.
• Propose process improvements within the agile framework.

Skills

Stakeholder interviews

Agile practices

Backlog prioritization

User stories

Requirement elicitation

Education

Bachelor's degree in Industrial Engineering, Computer Science, Information Systems, or related field

Tools

JIRA

Confluence

Azure DevOps

Job description

The Business Analyst will serve as a crucial link between business stakeholders and the development team, focusing on gathering, analyzing, and documenting business requirements to enhance efficiency and identify opportunities for process improvements. This role is part of the Digital Experience team and involves supporting both ongoing operations and innovative projects, ensuring that project deadlines are met through effective collaboration with the Project Team.

Responsibilities

• Elicit, document, and validate business requirements through stakeholder interviews, workshops, and observations.
• Develop comprehensive use cases, user stories, and acceptance criteria that accurately capture business needs.
• Work closely with the Product Owner to prioritize and maintain the product backlog.
• Facilitate backlog grooming sessions to keep user stories and requirements up-to-date.
• Lead and facilitate agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews.
• Act as a liaison between business stakeholders and the development team, translating business needs into technical requirements.
• Collaborate with agile teams to clarify requirements and provide necessary support throughout the sprint lifecycle.
• Assist in identifying and resolving impediments that may impact the team’s ability to deliver on sprint goals.
• Assist in the development and execution of test cases to validate that delivered features meet acceptance criteria.
• Participate in user acceptance testing (UAT) to ensure the final product meets stakeholder expectations.
• Engage in retrospectives to reflect on team performance and suggest actionable improvements.
• Propose and implement process enhancements to improve efficiency within the agile framework.

Required Qualifications

• Bachelor's degree in Industrial Engineering, Computer Science, Information Systems, or a related field.
• 3-5 years of experience as a Business Analyst, preferably in an Agile environment.
• Strong ability to elicit, document, and validate business requirements from stakeholders.
• Demonstrated experience in creating and managing user stories, use cases, and acceptance criteria.
• In-depth knowledge of Agile practices, including Scrum and Kanban.

Preferred Qualifications

• Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP)).
• Experience with tools such as JIRA, Confluence, Azure DevOps, or similar.
• Proven track record of collaborating with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills.
• Good working knowledge of business analysis and the BABOK Guide.