Brokerage & Investigations Analyst — Hybrid

Tp Icap; Philippines; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

TP ICAP Philippines, located in Taguig, is seeking a Brokerage and Investigation specialist to support the administration of brokerage rates for Global Broking in Europe. This client-facing role involves documenting fee schedules, maintaining them in systems, and handling queries on invoices.

Work setup starts onsite for the first 3 months with transitions to a hybrid model (3 days in-office, 2 days from home) and a night shift from 8:00 PM to 5:00 AM.

Qualifications

• Excellent attention to detail and high organisation.
• Strong analytical ability and problem solving.
• Ability to work under high pressure.
• Effective written and oral communication; adapts to audience.
• Proficient in Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Provide central documentation for all brokerage rates.
• Ensure proper documentation and storage of agreed brokerage rates; governance.
• Respond to customer, business, and audit inquiries on fees.
• Notify stakeholders of new/amended agreements.
• Engage with departments to automate brokerage rates or implement manual processes.
• Liaise with clients to follow up on queries.
• Input brokerage fees in systems for new or amended rates; perform four-eyes checks.
• Regularly check discounts and rates to ensure data reliability.
• Suggest system enhancements and centralisation of brokerage rates.
• Manage client invoice investigations and coordinate with departments to resolve issues.
• Perform brokerage checks requested by audits.
• Track transactions with manually input brokerage.
• Suggest improvements to systems and processes.
• Design reconciliations and MI/KPIs to support business and controls.
• Ensure processes are documented and aligned across entities.
• Be responsible for evolution of the function and improvements.

Skills

Attention to detail

Analytical thinking

Under pressure

Communication skills

MS Office

Tools

Microsoft Office Suite

Job description

TP ICAP Philippines, located in Taguig, is seeking a Brokerage and Investigation specialist to support the administration of brokerage rates for Global Broking in Europe. This client-facing role involves documenting fee schedules, maintaining them in systems, and handling queries on invoices.

Work setup starts onsite for the first 3 months with transitions to a hybrid model (3 days in-office, 2 days from home) and a night shift from 8:00 PM to 5:00 AM.