Trading Platform Support Engineer - APAC Market Ops

768 TP ICAP Management Services Ltd (Philippines Branch); Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

768 TP ICAP Management Services Ltd (Philippines Branch) is seeking a professional to manage and maintain multiple trading platforms, acting as the first point of contact for APAC brokering desks. The role involves collaboration with cross-functional teams to enhance platform functionality.

Applicants should have a financial services background, operational support experience, and solid technical skills. Responsibilities include investigating issues, maintaining data accuracy, and providing timely user support on the trading platform.

Qualifications

• Experience in financial services preferred.
• Proven ability to support operational issues in a trading environment.

Responsibilities

• Provide first and second line support for trading platform issues.
• Investigate and resolve client-facing issues efficiently.
• Maintain data accuracy and facilitate routine updates on the platform.

Skills

Operational support experience

System administration

Data processing

Networking knowledge

Microsoft Office

Analytical skills

Job description

768 TP ICAP Management Services Ltd (Philippines Branch) is seeking a professional to manage and maintain multiple trading platforms, acting as the first point of contact for APAC brokering desks. The role involves collaboration with cross-functional teams to enhance platform functionality.

Applicants should have a financial services background, operational support experience, and solid technical skills. Responsibilities include investigating issues, maintaining data accuracy, and providing timely user support on the trading platform.