Branch Service Officer — Teller, AML & Growth

Philippine Bank of Communications (PBCOM); Cabanatuan; On-site; PHP 350,000 - 550,000; Full time

Job summary

The Philippine Bank of Communications (PBCOM) is seeking a Branch Service Officer to perform teller, vault/ATM operations, and account opening in line with policies to pass audits.

Responsibilities include timely investigation of AMLA alerts/STR/CTR, reviewing and approving select transactions, and engaging clients to open new accounts or cross-sell to achieve growth targets. The role is based at G/F NE Pacific Mall, Maharlika Hwy, Cabanatuan City.

Qualifications

• Bachelor’s degree in Business or a service-oriented field.
• 3–5 years branch banking experience, preferably in a supervisory role.
• Willing to be assigned at G/F NE Pacific Mall, Km.11, Maharlika Hi-way, Cabanatuan City.

Responsibilities

• Timely investigation of AMLA alerts/STR/CTR/infractions/fraudulent activity and submission of required documents.
• Review and approve select transactions not processed by themselves (e.g., account openings for Savings/Payroll accounts; account maintenance; sign MC’s jointly with another officer).
• Engage clients to open new accounts and seek growth opportunities through cross-selling and account consolidation to meet sales targets.

Skills

Cross-selling

Customer service

Account opening

Education

Bachelor’s degree

Job description

The Philippine Bank of Communications (PBCOM) is seeking a Branch Service Officer to perform teller, vault/ATM operations, and account opening in line with policies to pass audits.

Responsibilities include timely investigation of AMLA alerts/STR/CTR, reviewing and approving select transactions, and engaging clients to open new accounts or cross-sell to achieve growth targets. The role is based at G/F NE Pacific Mall, Maharlika Hwy, Cabanatuan City.