Branch Relationship Officer: Grow Relationships & Deposits

EastWest Bank; Central Visayas; On-site; PHP 350,000 - 600,000; Full time

Job summary

EastWest Bank's Branch Banking Group is seeking an experienced Branch Relationship Officer nationwide. This on-site role focuses on retaining and expanding client relationships, driving deposits, cross-selling products, and maintaining compliance with KYC and AML rules.

You will grow managed accounts, deliver personalized service, and work with a high-performing team to meet growth targets while upholding audit and risk standards. Bachelor's degree and 3+ years in banking sales are required.

Qualifications

• Bachelor's degree in Business, Marketing, or any related field.
• At least 3 years of proven sales and marketing experience for deposit products in banking.
• Experience in Branch Banking operations or service delivery is welcome for front-line sales.
• Strong selling and negotiation skills; active client portfolio preferred.
• Strong communication and presentation skills with resilience and a proactive approach.

Responsibilities

• Drive sales acquisition and customer retention per store growth strategy.
• Grow assigned managed accounts by deepening client relationships and improving share of wallet.
• Promote and sell banking products to meet targets.
• Ensure full compliance with regulations through KYC, documentation, AML, BSP Circulars.
• Maintain high standards in audit, risk, and customer service with client-centric engagement.

Skills

Sales experience

Deposit products

Branch banking

Negotiation

Communication

Education

Bachelor's degree

Job description

EastWest Bank's Branch Banking Group is seeking an experienced Branch Relationship Officer nationwide. This on-site role focuses on retaining and expanding client relationships, driving deposits, cross-selling products, and maintaining compliance with KYC and AML rules.

You will grow managed accounts, deliver personalized service, and work with a high-performing team to meet growth targets while upholding audit and risk standards. Bachelor's degree and 3+ years in banking sales are required.