Branch Operations & Customer Service Specialist

Private Advertiser

Dipolog

On-site

PHP 300,000 - 456,000

Full time

2 days ago

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Job summary

City Savings Bank in Dipolog City, Zamboanga del Norte, is hiring a Reserve Pool Officer. This full-time role provides flexible support across branch operations, ensuring smooth customer service and accurate transactions during peak periods.

You will assist with teller duties, deposits and withdrawals, maintain records, and help maintain compliance with banking policies. The ideal candidate has a business-related degree, prior experience in banking or retail, strong numeracy, and good

Qualifications

Graduate in Business Course or equivalent.
Experience in banking, retail or customer service preferred.
Strong numerical aptitude and attention to detail.
Excellent communication and interpersonal skills.
Flexible across roles and priorities.
Proficient in basic computer systems and banking software
Honest and trustworthy with strong ethics
Team player and collaborative
Willingness to learn banking knowledge and customer service skills

Responsibilities

Provide flexible support across branch operations including customer service and teller tasks.
Process customer transactions with accuracy and efficiency.
Assist customers with inquiries and account information.
Maintain records of daily branch operations and transactions.
Support staff during high-volume periods to ensure continuity.
Adhere to banking regulations and internal policies.
Maintain confidentiality of customer information.
Collaborate with team to deliver quality service.