Branch Operations & Cross-Sell Leader

Chinabank PH; New Lucena; On-site; PHP 600,000 - 900,000; Full time

Job summary

Chinabank Philippines is seeking a Channel Manager to oversee branch operations, ensuring accurate handling of transactions and guiding the team to meet branch goals. You will report to the Branch Head and collaborate with tellers, officers, and support units to deliver consistent service.

The role emphasizes cross-selling, compliance, and process excellence, with a focus on effective communication and teamwork across branches.

Qualifications

• Minimum 2 years of experience in branch banking operations.
• Strong marketing and sales instincts.
• Solid understanding of bank policies and regulatory standards.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage day-to-day cash operations and over-the-counter transactions across currencies.
• Support branch staff to ensure compliance and operational excellence.
• Drive marketing and sales by cross-selling products.
• Coordinate with branches and support units to ensure seamless processes and service quality.

Skills

Persuasion

Cross-selling

Compliance knowledge

Interpersonal skills

Job description

Chinabank Philippines is seeking a Channel Manager to oversee branch operations, ensuring accurate handling of transactions and guiding the team to meet branch goals. You will report to the Branch Head and collaborate with tellers, officers, and support units to deliver consistent service.

The role emphasizes cross-selling, compliance, and process excellence, with a focus on effective communication and teamwork across branches.