Channel Manager: Banking Ops & Sales Enablement

Chinabank PH; Lucena; On-site; PHP 500,000 - 700,000; Full time

Job summary

Chinabank PH is seeking a Channel Manager to be at the heart of branch operations, ensuring every transaction is accurate, professional, and customer-focused. You will empower tellers and officers to promote products, drive cross-selling, and uphold bank policies; you’ll collaborate with other branches and support teams to meet branch goals and deliver dependable service.

Reporting to the Branch Head, you will foster teamwork, maintain compliance, and help sustain operational excellence across

Qualifications

• At least 2 years of experience in branch banking operations.
• Strong persuasion and marketing skills.
• Solid grasp of compliance requirements and regulatory standards.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage day-to-day cash operations and over-the-counter transactions across all currencies, accountable forms, securities, and collateral.
• Guide and support branch staff to ensure operational excellence and compliance with bank policies and regulatory standards.
• Drive marketing and sales efforts by cross-selling products and ensuring the team can position offerings to meet client needs.
• Coordinate with other branches and support units to ensure seamless processes, clear communication, and consistent service quality.

Skills

Persuasion

Marketing

Communication skills

Job description

Chinabank PH is seeking a Channel Manager to be at the heart of branch operations, ensuring every transaction is accurate, professional, and customer-focused. You will empower tellers and officers to promote products, drive cross-selling, and uphold bank policies; you’ll collaborate with other branches and support teams to meet branch goals and deliver dependable service.

Reporting to the Branch Head, you will foster teamwork, maintain compliance, and help sustain operational excellence across