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Philtrust Bank is seeking a Branch Manager to oversee daily operations, drive sales growth, ensure regulatory compliance, and lead staff to deliver excellent customer service while meeting targets.
The role requires at least five years in retail banking management, strong leadership and communication, and a track record of achieving sales and service goals. Competitive salary and benefits apply, including 13th month pay, retirement plan, HMO, and birthday leave.
The Branch Manager is responsible for overseeing overall branch operations, driving sales growth, ensuring regulatory compliance, and leading branch staff to deliver excellent customer service while meeting business targets.
Key Responsibilities:
Manage daily branch operations, including staffing, budget, sales, and service targets
Lead and motivate branch personnel to maintain a productive work environment
Implement strategies to increase customer acquisition and branch funds
Ensure compliance with banking regulations and internal policies
Monitor branch performance and implement improvements
Handle customer inquiries and escalations
Coordinate with regional and head office teams to support organizational goals
Qualifications:
At least 5 years of experience in retail banking management
Strong knowledge of banking operations, products, and regulations
Proven leadership, communication, and analytical skills
Track record of achieving sales and service targets
Strong commitment to customer service and teamwork
Competitive salary and yearly increase
Bonus scheme on top of usual 13th month pay
Retirement Plan
Birthday leave on top of the usual vacation, sick, and emergency leaves
HMO
Life Coverage Benefit