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City Savings Bank seeks a results-driven Business Manager to drive branch performance, expand CASA volumes, and lead client relationship management. You will execute targeted sales initiatives and steer a team to meet and exceed branch targets.
Responsibilities include acquiring new clients, retaining customers, and coordinating with other branches to share best practices while pushing market share growth through marketing activities.
As a Business Manager, you will be the primary driver of branch success. You will execute targeted sales strategies and manage key client relationships to significantly boost overall sales targets, with emphasis on expanding the volume of CASA (Current and Savings Account).
Develop and implement strategies to attract new clients, retain existing customers, and grow the branch's portfolio
Collaborate with other branches and departments to share best practices and identify opportunities for process improvements
Monitor branch performance metrics and implement corrective actions to achieve business goals
Participate in the planning and execution of marketing and promotional activities to increase the branch's visibility and market share
Preferably 3 years of experience in a similar branch management or banking leadership role in the retail banking sector
Should be highly skilled in sales and negotiation, preferably with an existing base of clients within the designated region
Proven track record of driving branch business growth, managing a team, and delivering exceptional customer service
Strong understanding of retail banking operations, products, and services, as well as a keen awareness of the local market dynamics
Must be willing to do fieldwork