Branch Manager

Cepat Kredit Financing Inc; San Fernando, Davao City; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Cepat Kredit Financing Inc. is seeking a Branch Manager to lead branch operations, supervise staff, and drive growth across daily activities. You will oversee production, client relationships, and market initiatives to ensure high service quality and performance.

The role requires a degree in Business, Marketing or Sales and at least four years in branch operations with two in a managerial capacity. Willingness to train in Ortigas Pasig for two weeks is required.

Qualifications

• Degree in Business Management, Sales or Marketing, or related field.
• At least 4 years in branch operations; 2 years in a managerial/supervisory role.
• Strong written and oral communication; persuasive and analytical.

Responsibilities

• Manage branch and supervise staff to ensure task completion.
• Conduct daily operation assessments to drive branch growth.
• Monitor daily production and branch status updates.
• Maintain client and employee contact to ensure quality service.
• Plan, create and implement programs for staff and clients.
• Prepare market reports and submit to supervisor.
• Lead marketing saturation drives and partnerships.
• Implement business plans designed by Marketing/Management.
• Report branch performance to superiors; handle escalated complaints.

Skills

Leadership

Communication

Problem Solving

Presentation

Networking

Goal Orientation

Education

Business/Marketing/Sales degree

Job description

• Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
• Conducts daily operation assessments to ensure growth of the branch.
• Monitors daily production and releases of the branch and provides updates of the branch operations status.
• Maintains client and employee contact in the work area to ensure quality service is being applied.
• Plans, creates and implements programs/processes for branch employees and clients and actively participates in them.
• Prepares Competitors’ Analysis and Market Changes Report and submits to Immediate Superior.
• Spearheads marketing saturation drives.
• Maintains business partnership between the company and its business partners such as Loan Consultants, second-hand car dealers, and other organizations.
• Implements the business plans and programs designed by the Marketing Group.
• Delivers marketing activity within the agreed budget.
• Reports regularly the performance of branches to the Immediate Superior.
• Conducts final checking and review of loan application, Credit Approval Memorandum and loan documents.
• Handles client complaints or concerns escalated by the staff.
• Represents the branch during Management Committee meetings and other internal/external meetings.
• Performs other work-related functions and duties that may be assigned.
• Degree in Business Management, Sales or Marketing, or other related course is a plus.
• With at least four (4) years work-related experience in branch operations, two years of which is in a Managerial or Supervisory capacity
• Should have technical marketing skills, relevant product and industry knowledge
• Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skills
• Capable to solve amicably customer’s/client’s complaints
• Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical.
• Willing to train in Ortigas Pasig for two (2) weeks.