Branch Manager (Mindanao)

Malayan Savings Bank; Davao City; Presencial; PHP 1.200.000 - 2.200.000; Jornada completa

Descripción de la vacante

Malayan Savings Bank in Davao City is seeking a Branch Operations Lead to manage daily branch activities, drive sales, and ensure outstanding customer service. You will coach staff, monitor performance, and ensure compliance with banking policies while building client relationships.

The role requires strong leadership, a sales mindset, and excellent communication skills to maintain high productivity and customer satisfaction in a dynamic branch environment.

Formación

• Bachelor’s degree required in business, management, finance, or related field.
• 3–5 years in branch operations, preferably banking, retail, or financial services.
• Proven leadership and team management skills.
• Strong sales and business development background.
• Excellent communication and interpersonal skills.

Responsabilidades

• Oversee day-to-day branch operations and ensure smooth workflow.
• Drive sales performance and achieve branch targets.
• Lead, coach, and supervise branch staff for productivity and service.
• Monitor branch performance and prepare management reports.
• Ensure compliance with policies, procedures and regulatory requirements.
• Handle customer concerns and resolve issues promptly.
• Oversee cash handling, inventory, and asset management.
• Implement marketing and business development initiatives within the branch area.
• Build and maintain relationships with clients and stakeholders.
• Ensure proper staffing, scheduling, and team development.

Conocimientos

Leadership

Sales

Communication

Customer service

Educación

Bachelor’s degree in Business Administration, Management, Finance, or related field

Descripción del empleo

• Manage day-to-day branch operations and ensure smooth workflow
• Drive sales performance and achieve branch targets
• Lead, coach, and supervise branch staff to ensure high productivity and excellent customer service
• Monitor and analyze branch performance, preparing regular reports for management
• Ensure compliance with company policies, procedures, and regulatory requirements
• Handle customer concerns and resolve issues in a timely and professional manner
• Oversee cash handling, inventory, and asset management
• Implement marketing and business development initiatives within the branch’s area
• Build and maintain strong relationships with clients and stakeholders
• Ensure proper staffing, scheduling, and team development

Qualifications:

• Bachelor’s degree in Business Administration, Management, Finance, or any related field
• With at least 3–5 years of experience in branch operations, preferably in banking, retail, or financial services
• Proven leadership and team management skills
• Strong sales and business development background
• Excellent communication and interpersonal skills