Branch Manager

Private Advertiser; Caloocan; On-site; PHP 400,000 - 650,000; Full time

Job summary

Private Advertiser is seeking a Branch Operations Manager in the Philippines to oversee branch performance, personnel, policy compliance, and administrative tasks. The role includes leading teams, ensuring customer service excellence, and driving sales across units, parts, and services.

You will implement compliance with internal memos, monitor staff schedules, conduct reviews, and coordinate training opportunities while aligning operations with company goals.

Qualifications

• Proven ability to lead and coach branch staff.
• Knowledge of credit management and the 5Cs of credit.
• Understanding of sales strategies and marketing activities.

Responsibilities

• Oversee branch performance and personnel management.
• Ensure policy compliance and administer tasks.
• Implement opening/closing memos and company policies.
• Monitor attendance, leaves, and work schedules.
• Lead, motivate, and coach staff for customer service and targets.
• Conduct meetings, performance reviews, and planning for training.
• Develop and execute sales strategies for units, parts, and services.
• Propose monthly marketing activities to boost inquiries and sales.
• Ensure Credit Application Forms accuracy and adherence to the 5Cs of credit.
• Monitor accounts and review collection strategies to meet targets.
• Manage inventory, registration, record keeping, and reporting.

Skills

Leadership

Credit management

Sales strategy

Marketing activities

Industry trends

Customer service

Job description

About the role

Branch Operations Management role overseeing branch performance, personnel management, policy compliance, and administrative tasks.

Key responsibilities

• Oversee branch performance, personnel management, policy compliance, and administrative tasks

• Implement compliance with opening and closing memos and company policies

• Monitor staff attendance, leaves, and work schedules, taking appropriate action as needed

• Lead, motivate, and coach branch employees for exceptional customer service and target achievement

• Conduct regular meetings, performance reviews, and recommend training and development opportunities

• Develop and execute sales strategies for units, parts, and services

• Propose monthly marketing activities to boost inquiries and sales

• Ensure accuracy of Credit Application Forms and adherence to the 5Cs of credit

• Monitor accounts and review collection strategies to achieve targets

• Implement and enforce administrative processes, including inventory management, registration, record keeping, and reporting

About you

• Ability to lead, motivate, and coach branch employees

• Knowledge of credit management and the 5Cs of credit

• Understanding of sales strategies and marketing activities

• Ability to stay informed about industry trends, competitor activities, and customer preferences

• Capability to coordinate warranty claims, service appointments, and repairs