Branch Leader — Operations & Service Excellence

Avid Sales Corporation; Ilocos Norte; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

HMO

13th Month Pay

Commission

Performance Bonus

Company Social Events

Job summary

Avid Sales Corporation in the Philippines is seeking a Branch Supervisor to oversee daily operations, ensure policy compliance, and lead a team to deliver consistent service excellence. You will analyze performance metrics, implement process improvements, and build strong relationships with customers while guiding staff toward shared goals.

The role requires strong leadership, excellent communication, and a proactive, customer‑oriented mindset to thrive in a fast‑paced financial services

Qualifications

• Lead and manage branch staff to meet team goals.
• Oversee daily branch operations and compliance with policy.

Responsibilities

• Oversee daily operations of the branch to ensure compliance with company policies and procedures.
• Lead and manage branch staff, fostering a collaborative environment to achieve team goals.
• Develop and implement strategies to improve customer service and operational efficiency.
• Analyze branch performance metrics and prepare reports for senior management.
• Maintain strong relationships with customers and address their concerns to enhance satisfaction.

Skills

Leadership

Communication

Analytical thinking

Customer service

Tools

Branch operations software

Job description

Avid Sales Corporation in the Philippines is seeking a Branch Supervisor to oversee daily operations, ensure policy compliance, and lead a team to deliver consistent service excellence. You will analyze performance metrics, implement process improvements, and build strong relationships with customers while guiding staff toward shared goals.

The role requires strong leadership, excellent communication, and a proactive, customer‑oriented mindset to thrive in a fast‑paced financial services