Branch Head (Metro Manila South Region - Talent Pool)

China Bank Group; Manila; On-site; PHP 1,500,000 - 2,100,000; Full time

Benefits offered by this job

MS Word

Job summary

China Bank Group in Manila is seeking a Branch Head to provide strategic direction and hands-on management, guiding a team toward service excellence, strong sales results, and robust risk controls.

The role requires deep knowledge of branch operations, BSP regulations, and the ability to translate corporate strategy into local plans that maximize profitability while maintaining compliance and customer satisfaction.

Qualifications

• 3–5 years of proven leadership in branch operations, sales, and marketing of banking products and services.

Responsibilities

• Lead branch to deliver business growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch-level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring compliance with company policies, audit requirements, and regulatory standards (BSP and other governing agencies).
• Ensure efficient branch operations—from risk management and internal controls to day-to-day upkeep and service delivery.
• Coach, mentor, and empower employees to achieve their full potential and align with the company’s mission and values.

Job description

Permanent

Job Description

As Branch Head, you’ll provide both strategic direction and hands-on management to ensure your branch meets — and exceeds — its business goals. You’ll lead a committed team toward service excellence, operational integrity, and sustainable growth, while upholding the highest standards of compliance and customer satisfaction.

What You’ll Be Doing

• Lead your branch to deliver business growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch-level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring full compliance with company policies, audit requirements, and regulatory standards (BSP and other governing agencies).
• Ensure efficient branch operations — from risk management and internal controls to day-to-day upkeep and service delivery.
• Coach, mentor, and empower employees to achieve their full potential and align with the company’s mission and values.

What Success Looks Like

• The branch consistently meets or surpasses financial and operational targets.
• The team demonstrates high engagement, professionalism, and a shared commitment to service excellence.
• Customer relationships are deepened, with consistent positive feedback and strong loyalty indicators.
• Regulatory and internal audit results reflect a well-managed, compliant, and risk-aware operation.

Qualifications We Value

Professional Experience:

• 3–5 years of proven leadership in branch operations, sales, and marketing of banking products and services.

Knowledge and Skills:

• Strong command of branch operations, policies, audit systems, and BSP/other regulatory frameworks.
• Proficiency in MS Word, Excel, and PowerPoint.
• Strategic mindset with solid analytical and problem-solving capabilities.
• Excellent leadership, communication, and interpersonal skills, with a track record of motivating teams to achieve results.
• Highly detail-oriented, proactive, and results-driven.

Job Snapshot

Updated Date

09-03-2026

Job ID

JOB_1318

Department

Location