Branch Head

China Bank Group; Malaybalay; Hybrid; PHP 1,000,000 - 2,000,000; Full time

Job summary

China Bank Group in Malaybalay City seeks a seasoned Branch Head to lead the team, drive growth, and maintain service excellence.

You will ensure regulatory compliance, sustainable operations, and strong customer relationships while translating corporate strategies into concrete, branch-level actions.

Qualifications

• 3–5 years of proven leadership in branch operations, sales, and marketing of banking products and services.

Responsibilities

• Lead your branch to deliver business growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch-level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring full compliance with policies, audit requirements, and regulatory standards (BSP and others).
• Ensure efficient branch operations—from risk management and internal controls to day-to-day service delivery.
• Coach, mentor, and empower employees to achieve their potential and align with the company’s mission and values.

Skills

Leadership

MS Word

MS Excel

MS PowerPoint

Strategic mindset

Analytical thinking

Communication

Interpersonal skills

Problem-solving

Detail-oriented

Proactive

Education

Tools

Job description

Job Description

1 - 5 Years

Permanent

Branch Head

About You and the Role

As Branch Head, you’ll provide both strategic direction andhands-on management to ensure your branch meets — and exceeds — its businessgoals. You’ll lead a committed team toward service excellence, operationalintegrity, and sustainable growth, while upholding the highest standards ofcompliance and customer satisfaction.

What You’ll Be Doing

• Leadyour branch to deliver business growth, profitability, and outstandingcustomer service.
• Translatecorporate strategies into actionable branch-level plans that drive salesand strengthen customer relationships.
• Overseeall branch operations, ensuring full compliance with company policies,audit requirements, and regulatory standards (BSP and other governingagencies).
• Ensureefficient branch operations — from risk management and internal controlsto day-to-day upkeep and service delivery.
• Coach,mentor, and empower employees to achieve their full potential and alignwith the company’s mission and values.

What Success Looks Like

• Thebranch consistently meets or surpasses financial and operational targets.
• Theteam demonstrates high engagement, professionalism, and a sharedcommitment to service excellence.
• Customerrelationships are deepened, with consistent positive feedback and strongloyalty indicators.
• Regulatoryand internal audit results reflect a well-managed, compliant, andrisk-aware operation.

Qualifications We Value

Professional Experience:

• 3–5years of proven leadership in branch operations, sales, and marketing ofbanking products and services.

Knowledge and Skills:

• Strongcommand of branch operations, policies, audit systems, and BSP/otherregulatory frameworks.
• Proficiencyin MS Word, Excel, and PowerPoint.
• Strategicmindset with solid analytical and problem-solving capabilities.
• Excellentleadership, communication, and interpersonal skills, with a track recordof motivating teams to achieve results.
• Highlydetail-oriented, proactive, and results-driven.

Job Snapshot

Updated Date

10-16-2026

Job ID

JOB_1705

Department

Malaybalay City Branch

Location