Branch Head: Growth, Compliance & Team Leadership

Chinabank PH; Villasis; On-site; PHP 900,000 - 1,100,000; Full time

Job summary

Chinabank PH is seeking a Branch Head to provide strategic direction and hands-on management at the branch level. You will lead a committed team toward service excellence, operational integrity, and sustainable growth, while upholding the highest standards of compliance and customer satisfaction.

The role emphasizes translating corporate strategies into practical plans, driving sales, and maintaining strong customer relationships in a compliant banking environment.

Qualifications

• 3–5 years of proven leadership in branch operations, sales, and marketing of banking products and services.
• Strong command of branch operations, policies, audit systems, and BSP/regulatory frameworks.
• Excellent leadership and communication skills with track record of motivating teams.

Responsibilities

• Lead branch to deliver growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch-level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring full compliance with policies, audit requirements, and regulatory standards (BSP and other governing agencies).
• Ensure efficient branch operations—from risk management and internal controls to day-to-day service delivery.
• Coach, mentor, and empower employees to achieve their full potential and align with the company’s mission and values.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Analytical thinking

Detail-oriented

Problem solving

Tools

MS Word

Excel

PowerPoint

Job description

Chinabank PH is seeking a Branch Head to provide strategic direction and hands-on management at the branch level. You will lead a committed team toward service excellence, operational integrity, and sustainable growth, while upholding the highest standards of compliance and customer satisfaction.

The role emphasizes translating corporate strategies into practical plans, driving sales, and maintaining strong customer relationships in a compliant banking environment.