Branch Growth Leader: Service, Compliance & Profit

China Bank PH; Philippines; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

China Bank PH is seeking a Branch Head to provide strategic direction and hands-on management to drive growth, service excellence, and regulatory compliance at the branch level.

You will lead a team to deliver profitability, deepen customer relationships, and ensure audit readiness across BSP and other authorities, while mentoring staff to achieve targets and uphold the bank's values.

Qualifications

• 3–5 years of proven leadership in branch operations, sales, and marketing of banking products.
• Experience with BSP and other regulatory compliance requirements.

Responsibilities

• Lead your branch to deliver business growth, profitability, and outstanding customer service.
• Translate corporate strategies into actionable branch-level plans that drive sales and strengthen customer relationships.
• Oversee all branch operations, ensuring full compliance with company policies, audit requirements, and regulatory standards (BSP and other governing agencies).
• Ensure efficient branch operations — from risk management and internal controls to day-to-day upkeep and service delivery.
• Coach, mentor, and empower employees to achieve their full potential and align with the company's mission and values.

Skills

Branch operations

Regulatory frameworks

MS Office

Strategic mindset

Leadership & communication

Detail-oriented

Job description

China Bank PH is seeking a Branch Head to provide strategic direction and hands-on management to drive growth, service excellence, and regulatory compliance at the branch level.

You will lead a team to deliver profitability, deepen customer relationships, and ensure audit readiness across BSP and other authorities, while mentoring staff to achieve targets and uphold the bank's values.