BPO Customer Service Pro — Bonuses, Equity & Growth

Neksjob Philippines; Philippines; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a Customer Service Representative. You’ll support customers via phone, email, and chat, answering inquiries and providing product information.

No prior experience required; open to K-12, college, or fresh grads. The role is on-site in Taguig and full-time, with opportunities to grow through training.

Successful candidates communicate clearly, listen actively, and handle basic computer tasks as you assist customers and resolve issues on first contact.

Qualifications

• Strong communication skills, active listening abilities, and basic computer proficiency.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Communication skills

Active listening

Basic computer proficiency

Education

High school diploma or equivalent

Job description

Neksjob Philippines is seeking a Customer Service Representative. You’ll support customers via phone, email, and chat, answering inquiries and providing product information.

No prior experience required; open to K-12, college, or fresh grads. The role is on-site in Taguig and full-time, with opportunities to grow through training.

Successful candidates communicate clearly, listen actively, and handle basic computer tasks as you assist customers and resolve issues on first contact.