Onsite BPO CSR Boni with HMO & Perks

Accenture; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

HMO coverage from day 1

Allowances and performance incentives

Company-sponsored training and upskll

Paid Sick and Vacation Leaves

Job summary

Accenture is hiring a Customer Service Representative to join our team in Boni, Mandaluyong City, Philippines. The role focuses on delivering quality customer service support aligned with defined SLAs, resolving customer issues promptly and maintaining high satisfaction.

Open HS/SHS graduates with at least 6 months BPO experience are welcome. You will work full-time onsite, with shifting schedules and holiday coverage. Comprehensive benefits, bonuses, and trainings are offered.

Qualifications

• 6 months of BPO experience or more
• Background in handling retail accounts is an advantage
• Strong communication skills are required
• Willing to work full-time onsite in Boni, Mandaluyong City

Responsibilities

• Provide customer service support per scope of work and service levels; ensure call quality and meet quantitative standards.
• Resolve customer inquiries in a timely fashion and maintain high customer satisfaction.
• Work with shifting schedules and holiday coverage as needed.

Skills

BPO experience

Strong communication

Retail account familiarity

Job description

Accenture is hiring a Customer Service Representative to join our team in Boni, Mandaluyong City, Philippines. The role focuses on delivering quality customer service support aligned with defined SLAs, resolving customer issues promptly and maintaining high satisfaction.

Open HS/SHS graduates with at least 6 months BPO experience are welcome. You will work full-time onsite, with shifting schedules and holiday coverage. Comprehensive benefits, bonuses, and trainings are offered.